Shift Supervisor: Lead Craft & Guest Experience

Starbucks Corp.; McKinney (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan

Bean Stock equity

Bonus program

Paid vacation

Parental leave

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company in McKinney, TX is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming space for your community.

You will coach partners, prepare beverages and food to standard recipes, delegate tasks, and ensure quality, speed, accuracy, and store safety.

This role emphasizes reliable attendance, flexibility for early mornings and weekends, and a commitment to exceptional customer service in every interaction.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others.
• Ability to learn quickly and work as part of a team.
• Flexible availability including early mornings, evenings, weekends, nights or holidays.

Responsibilities

• Lead with craft and heart to make the Starbucks store a welcoming space for the community.
• Coach partners and supervise beverage and food preparation to standard recipes and accommodate customizations.
• Manage shift tasks, cash handling, and store safety and security to meet operating policies.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail knowledge

Adaptability

Job description

Starbucks Coffee Company in McKinney, TX is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming space for your community.

You will coach partners, prepare beverages and food to standard recipes, delegate tasks, and ensure quality, speed, accuracy, and store safety.

This role emphasizes reliable attendance, flexibility for early mornings and weekends, and a commitment to exceptional customer service in every interaction.