Shift Supervisor: Lead Craft & Customer Connection

Starbucks Corp.; Merced (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store standards and safety.

The role emphasizes coaching, delegation, and excellent communication within a fast-paced retail environment, with a strong focus on guest satisfaction and teamwork.

Qualifications

• Six months of experience interacting with customers.
• Ability to coach the preparation of beverages and food to standard recipes or customized for customers.
• Experience delegating tasks to other employees and coordinating tasks for multiple staff.

Responsibilities

• Lead with craft and heart to make your coffeehouse welcoming for the community.
• Direct and coach team members to prepare quality beverages and food.
• Ensure store policies, safety, and security are followed; maintain cash handling standards.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store standards and safety.

The role emphasizes coaching, delegation, and excellent communication within a fast-paced retail environment, with a strong focus on guest satisfaction and teamwork.