Shift Supervisor - Lead Craft Coffee & Teams

Starbucks Corp.; Franklin (IN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Tuition assistance

Health insurance

Dental & vision coverage

Paid time off

Job summary

Starbucks Coffee Company in Franklin, IN is seeking a shift supervisor who will lead with craft and heart to create a welcoming space for the community. You will oversee daily operations, coach partners, and ensure quality beverages and food to standard recipes while adhering to store policies.

This role emphasizes strong communication, teamwork, and customer service, with flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to others and coordinating a team of two or more.
• Ability to lead with craft and heart while following store policies.
• Cash handling, food and beverage preparation to standard recipes, and safety compliance.

Responsibilities

• Lead the preparation of beverages and foods to standard recipes or customized for customers.
• Delegate tasks to team members and coordinate duties to ensure smooth service.
• Maintain a welcoming store environment and uphold safety and security standards.

Skills

Direct the work of others

Effective oral communication

Teamwork

Customer service

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company in Franklin, IN is seeking a shift supervisor who will lead with craft and heart to create a welcoming space for the community. You will oversee daily operations, coach partners, and ensure quality beverages and food to standard recipes while adhering to store policies.

This role emphasizes strong communication, teamwork, and customer service, with flexible hours including early mornings, evenings, weekends, and holidays.