Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Norwich (CT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Tuition coverage via Starbucks College

401(k) retirement plan with employer 1

Paid vacation

Health, dental, vision insurance

Disability and life insurance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while upholding quality beverage and food standards.

The role requires 6+ months of customer service experience, the ability to direct a team, and strong communication skills. You will work flexible hours, participate in safety and cash-handling procedures, and support store growth with a friendly, service-driven approach.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to delegate tasks to other employees and coordinate the tasks of two or more employees.
• Effective oral communication skills.
• Ability to direct the work of others.
• Knowledge of the retail environment.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Delegate tasks to two or more employees and coordinate team efforts.
• Ensure store safety, cash handling, and adherence to policies.
• Provide quality beverages and food products to customers.

Skills

Customer service

Leadership

Cash handling

Communication

Retail knowledge

Teamwork

Relationship building

Training coaching

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while upholding quality beverage and food standards.

The role requires 6+ months of customer service experience, the ability to direct a team, and strong communication skills. You will work flexible hours, participate in safety and cash-handling procedures, and support store growth with a friendly, service-driven approach.