Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Charlotte (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage through STARBS ACHIEV

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You’ll mentor partners, ensure quality beverages and safe operations, and support daily store needs with a team-focused approach.

The role emphasizes customer service excellence, reliable attendance, and flexibility to work early mornings, evenings, weekends, and holidays. Benefits include comprehensive insurance and tuition support.

Qualifications

• Six months of experience in a role requiring continuous interaction with customers and fulfilling requests.
• Ability to direct the work of others and coordinate tasks of two or more employees.
• Effective oral communication and strong interpersonal skills required.

Responsibilities

• Prepare and coach the preparation of beverages to standard recipes or customized for customers.
• Delegate tasks and coordinate the work of two or more employees to ensure smooth operation.

Skills

Directing others

Oral communication

Teamwork

Customer service

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You’ll mentor partners, ensure quality beverages and safe operations, and support daily store needs with a team-focused approach.

The role emphasizes customer service excellence, reliable attendance, and flexibility to work early mornings, evenings, weekends, and holidays. Benefits include comprehensive insurance and tuition support.