Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks; Bolingbrook (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will guide front-line partners, uphold quality beverages and food, and support store safety and customer service during each shift.

We offer comprehensive benefits including medical, dental, vision, life insurance, disability, paid time off, a 401(k) with company match, and education benefits through the Starbucks College Achievement Plan.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours incl. early mornings, evenings, weekends, holidays.
• Provide quality beverages and food, cash handling, store safety.
• Six months of customer-facing experience.
• Six months delegating tasks to others.
• Direct the work of others.
• Effective oral communication.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead with craft and heart to create a welcoming store environment.
• Uphold store policies, safety, and quality of beverages/food.
• Coach and delegate tasks to team members during shifts.
• Foster a caring, community-focused Starbucks experience.

Skills

Customer service

Cash handling

Team leadership

Punctuality

Flexible hours

Communication skills

Retail environment knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will guide front-line partners, uphold quality beverages and food, and support store safety and customer service during each shift.

We offer comprehensive benefits including medical, dental, vision, life insurance, disability, paid time off, a 401(k) with company match, and education benefits through the Starbucks College Achievement Plan.