Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Dallas (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance (basic and supplemental

Short/Long-term disability

Paid parental leave

401(k) with employer match

Employee stock program

Tuition reimbursement

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations in a Dallas-area store. You will guide team members, ensure quality beverages and food, and uphold standards of safety and customer service.

This role emphasizes crafting a welcoming experience for every guest and fostering teamwork within a busy environment. The candidate should excel in communication, be reliable, and able to manage tasks across a two-person or larger team, while aligning with Starbucks policies

Qualifications

• Maintain regular and consistent attendance and punctuality
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Meet store policies and standards: quality beverages/food, cash handling, safety and security
• At least 6 months interacting with customers and fulfilling requests
• 6+ months of experience delegating tasks to others or coordinating two or more employees
• Knowledge of the retail environment and strong communication skills
• Ability to direct work and build relationships as part of a team

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community
• Prepare and coach beverage and food preparation to standard recipes
• Delegate tasks to team and coordinate two or more employees
• Maintain cash handling, store safety and security during shift
• Support a positive, inclusive team environment and customer service focus

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Customer interaction

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations in a Dallas-area store. You will guide team members, ensure quality beverages and food, and uphold standards of safety and customer service.

This role emphasizes crafting a welcoming experience for every guest and fostering teamwork within a busy environment. The candidate should excel in communication, be reliable, and able to manage tasks across a two-person or larger team, while aligning with Starbucks policies