Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Tampa (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition reimbursement

Job summary

Starbucks Corp. in Tampa, FL is seeking a shift supervisor to lead daily operations with craft and heart, ensuring guests enjoy a welcoming space and high-quality beverages. You will coach team members, uphold safety standards, and execute store policies while delivering fast, friendly service.

This role emphasizes staff development, consistency in recipes, and accurate cash handling. Availability to work flexible hours, including mornings, evenings, weekends, and holidays, is required.

Qualifications

• Six months of experience in a role requiring constant customer interaction and service requests.
• Able to coach and prepare beverages/food to standard recipes or customer-specific changes.
• Experience delegating tasks and coordinating two or more employees.
• Knowledge of store policies, safety, and cash handling.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Ensure quality beverages and food, and maintain store safety and security.
• Coach team members and delegate tasks to meet customer needs.
• Uphold store policies, cash handling, and safety standards during shifts.

Skills

Direct the work of others

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relational skills

Learning quickly

Job description

Starbucks Corp. in Tampa, FL is seeking a shift supervisor to lead daily operations with craft and heart, ensuring guests enjoy a welcoming space and high-quality beverages. You will coach team members, uphold safety standards, and execute store policies while delivering fast, friendly service.

This role emphasizes staff development, consistency in recipes, and accurate cash handling. Availability to work flexible hours, including mornings, evenings, weekends, and holidays, is required.