Shift Supervisor — Lead Craft Coffee & Community

Starbucks Corp.; Spartanburg (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage: Starbucks College Aс

Paid vacation

Job summary

Starbucks Coffee Company in Spartanburg, SC seeks a Shift Supervisor to lead each shift with craft and heart, guiding partners to deliver high-quality beverages and food while maintaining store standards and safety.

You will train and coach teammates, delegate tasks, manage cash handling, and resolve customer needs, all while fostering a welcoming environment that supports growth and teamwork.

Qualifications

• Direct the work of others on shift and guide teams to meet goals.
• Learn quickly to adapt to store needs and procedures.
• Effective oral communication with customers and teammates.
• Knowledge of the retail environment and customer service standards.
• Strong interpersonal skills for positive interactions with customers and colleagues.
• Ability to work as part of a team and build strong working relationships.
• Ability to build relationships with customers and coworkers to create a welcoming atmosphere.

Responsibilities

• Lead store shifts with craft and heart to ensure quality beverages and food.
• Delegate tasks to team members and coordinate work of two or more staff.
• Oversee cash handling, store safety, and policy compliance during shifts.
• Coach teammates to meet recipes and customer service standards.
• Create a welcoming environment that supports customer satisfaction and growth.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Spartanburg, SC seeks a Shift Supervisor to lead each shift with craft and heart, guiding partners to deliver high-quality beverages and food while maintaining store standards and safety.

You will train and coach teammates, delegate tasks, manage cash handling, and resolve customer needs, all while fostering a welcoming environment that supports growth and teamwork.