Shift Supervisor: Lead Coffee Team & Guest Experience

Coffee Bean; Torrance, Northern (CA, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Referral bonus program

Team Member Discount

Flexible Uniforms

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan with Employer Match

Pre-Paid Legal Service Plan

Pet Insurance

Telemedicine Services

Employee Assistance Program

24 Hour Fitness Discount

Working Advantage Discount

Health Insurance

Flexible spending Accounts

Job summary

The Coffee Bean & Tea Leaf is seeking a Shift Supervisor to lead daily store operations in Torrance, CA. You will supervise the team, coach staff, and ensure exceptional guest experiences while representing the CBTL brand.

As a CBTL ambassador, you’ll share our premium coffee and tea commitments, promote sales and service standards, and engage with the local community. This role emphasizes teamwork, safety, and guest satisfaction.

Qualifications

• Retail or food service experience preferred.
• Strong communication and teamwork abilities.

Responsibilities

• Lead shifts and manage store operations.
• Coach and train team to drive sales and service.
• Share coffee and tea knowledge with guests.
• Engage with guests and build community presence.
• Prioritize safety and store cleanliness.

Skills

Customer service

Leadership

Team supervision

Communication

Job description

The Coffee Bean & Tea Leaf is seeking a Shift Supervisor to lead daily store operations in Torrance, CA. You will supervise the team, coach staff, and ensure exceptional guest experiences while representing the CBTL brand.

As a CBTL ambassador, you’ll share our premium coffee and tea commitments, promote sales and service standards, and engage with the local community. This role emphasizes teamwork, safety, and guest satisfaction.