Shift Supervisor – Lead Coffee Team & Guest Experience

Starbucks Corp.; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage

Paid vacation

Paid holidays

Employee stock program

Job summary

Starbucks Coffee Company in Los Angeles is seeking a dedicated Shift Supervisor to lead daily store operations, ensure quality beverages, and maintain a welcoming environment for the community. You will coach partners, manage cash handling, and uphold store safety and standards while delivering exceptional customer experiences.

This role requires 6+ months of customer service experience, flexible availability, and the ability to direct tasks of a team.

Qualifications

• Six months' experience in a customer-facing role.
• Ability to follow store policies and maintain safety.
• Flexible hours including early mornings, evenings, weekends, holidays.

Responsibilities

• Lead daily store operations and guest interactions.
• Coach team members to prepare beverages and food to standard recipes.
• Direct tasks of multiple employees and ensure smooth service.
• Uphold cash handling, safety, and store security standards.

Skills

Customer service

Communication

Team leadership

Interpersonal skills

Flexibility

Attendance

Cash handling

Job description

Starbucks Coffee Company in Los Angeles is seeking a dedicated Shift Supervisor to lead daily store operations, ensure quality beverages, and maintain a welcoming environment for the community. You will coach partners, manage cash handling, and uphold store safety and standards while delivering exceptional customer experiences.

This role requires 6+ months of customer service experience, flexible availability, and the ability to direct tasks of a team.