Shift Supervisor: Lead Coffee Craft & Guest Experience

Starbucks Corp.; Town of Guilderland (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. in New York state is seeking a shift supervisor to lead daily store operations with craft and heart. You will guide a team to deliver high‑quality beverages and food while ensuring a welcoming space for the community.

You will develop teammates, uphold store standards, and manage cash handling and safety procedures. This role offers growth opportunities and comprehensive partner benefits as part of the Starbucks team.

Qualifications

• Direct the work of others and delegate tasks to team members
• Provide excellent customer service and handle inquiries efficiently
• Demonstrate effective oral communication and interpersonal skills
• Navigate the retail environment and maintain store standards
• Collaborate with teammates to meet store goals

Responsibilities

• Lead shift operations to ensure quality beverages and food
• Coach and mentor team members during peak hours
• Ensure cash handling, safety, and security protocols are followed
• Maintain attendance and punctuality across shifts
• Provide a welcoming, community-focused experience for customers

Skills

Direct the work of others

Customer service

Communication skills

Teamwork

Learn quickly

Job description

Starbucks Corp. in New York state is seeking a shift supervisor to lead daily store operations with craft and heart. You will guide a team to deliver high‑quality beverages and food while ensuring a welcoming space for the community.

You will develop teammates, uphold store standards, and manage cash handling and safety procedures. This role offers growth opportunities and comprehensive partner benefits as part of the Starbucks team.