Shift Supervisor: Lead Coffee Craft & Guest Experience

Starbucks Corp.; Frederick (MD); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, manage daily operations, and uphold quality beverages, food, and customer service standards.

This role emphasizes reliable attendance, flexible hours, and the ability to guide others while maintaining store policies and safety. Starbucks offers extensive partner benefits and development opportunities.

Qualifications

• Attend to store policies and standards, cash handling and safety.
• Provide quality beverages and food per recipes and customer needs.
• Demonstrate strong customer service and communication skills.

Responsibilities

• Supervise daily store operations and guest experience.
• Coach and coordinate tasks for two or more teammates.
• Ensure adherence to safety, security, and quality standards.
• Foster a welcoming, team-oriented environment for customers and partners.

Skills

Direct work of others

Learn quickly

Oral communication

Retail environment knowledge

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, manage daily operations, and uphold quality beverages, food, and customer service standards.

This role emphasizes reliable attendance, flexible hours, and the ability to guide others while maintaining store policies and safety. Starbucks offers extensive partner benefits and development opportunities.