Shift Supervisor: Lead Coffee Craft & Customer Experience

Starbucks Corp.; West Lafayette (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k) retirement plan with employer 


Health insurance

Paid vacation

Discounted company stock (S.I.P.)

Student loan resources

Job summary

Starbucks Corp. is seeking a shift supervisor in West Lafayette, IN to lead the team, uphold standards, and deliver a welcoming experience for customers. This role emphasizes craft in beverage and food preparation and strong teamwork during all shifts.

The position requires experience in customer interactions, delegation, and the ability to learn quickly, with a commitment to store safety and quality.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to others or coordinating the work of two or more employees.
• Ability to learn quickly and work as part of a team with strong interpersonal skills.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customer requests.
• Enforce store policies, safety, and cash-handling procedures during shifts.
• Coach and delegate tasks to partner team members to ensure smooth operations.

Skills

Customer service

Team leadership

Communication

Food/beverage prep

Cash handling

Attendance reliability

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor in West Lafayette, IN to lead the team, uphold standards, and deliver a welcoming experience for customers. This role emphasizes craft in beverage and food preparation and strong teamwork during all shifts.

The position requires experience in customer interactions, delegation, and the ability to learn quickly, with a commitment to store safety and quality.