Shift Supervisor: Lead Café Craft & Customer Connections

Starbucks Corp.; Paramus (NJ); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

Sick time

401(k) match

Bean Stock equity

Quarterly bonus

Tuition assistance

Résumé du poste

Starbucks Corp. in Paramus, NJ is seeking a Shift Supervisor to lead daily operations with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, supervise team members, delegate tasks, and coach colleagues to follow standard recipes while maintaining store safety and customer satisfaction.

This role requires flexible hours, strong communication, and the ability to build relationships with customers and partners.

Qualifications

• Six months of experience in a role interacting with customers.
• Maintain regular attendance and punctuality, with or without accommodation.
• Availability for flexible hours including mornings, evenings, weekends, or holidays.
• Six months of experience delegating tasks to others and coordinating team duties.
• Direct the work of others and lead with strong communication.
• Knowledge of the retail environment and safety standards.
• Ability to work as part of a team and build relationships.

Responsabilités

• Lead shift operations to deliver quality beverages and food.
• Coach and prepare staff to follow standard recipes and adjust as needed.
• Delegate tasks to teammates and coordinate activities of two or more employees.
• Maintain store safety, security, and customer service standards.
• Engage with customers to foster a warm, welcoming environment.

Connaissances

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Formation

Customer service experience

Description du poste

Starbucks Corp. in Paramus, NJ is seeking a Shift Supervisor to lead daily operations with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, supervise team members, delegate tasks, and coach colleagues to follow standard recipes while maintaining store safety and customer satisfaction.

This role requires flexible hours, strong communication, and the ability to build relationships with customers and partners.