Shift Supervisor: Lead Barista Team & Guest Experience

Starbucks Corp.; Waterbury (CT); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company in Waterbury, CT is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the local community. You will coach team members, manage shift operations, and uphold quality beverage and food standards.

The role emphasizes strong customer service, teamwork, and efficient store operations. Flexible hours and a strong benefits package accompany this position.

Qualifications

• Six months of experience interacting with customers and fulfilling requests
• Six months of experience delegating tasks to others or coordinating two or more employees
• Ability to prepare and coach beverage/food preparation to standard recipes or customize as needed

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming space
• Ensure quality beverages and food products meet Starbucks standards
• Maintain store safety, cash handling, and adherence to policies
• Coach and delegate tasks to team members during shifts
• Foster a positive, collaborative customer service environment

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Waterbury, CT is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the local community. You will coach team members, manage shift operations, and uphold quality beverage and food standards.

The role emphasizes strong customer service, teamwork, and efficient store operations. Flexible hours and a strong benefits package accompany this position.