Shift Supervisor - Highrise

Allied Universal; Los Angeles (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan enrollment

Holiday pay

Vacation time

Job summary

Allied Universal® is seeking a Shift Supervisor - Unarmed to oversee a high-profile client’s security facility during a fixed schedule. The role includes directing officers, enforcing post orders, and maintaining contract compliance on shift.

The ideal candidate has at least two years of security experience, a valid driver’s license, and a high school diploma. The position pays $24.35 per hour with a rotating schedule and comprehensive benefits.

Qualifications

• High school diploma or equivalent required; associates degree or higher preferred.
• Minimum two years of verifiable security experience.
• Valid driver’s license.
• Excellent customer service skills and ability to remain calm in emergencies.
• Ability to understand and apply written and verbal orders; able to write reports.

Responsibilities

• Make emergency notifications as necessary per site Post Orders.
• Provide direction to subordinates and supervise security staff.
• Cross-train officers to improve versatility and site efficiency.
• Recommend productivity and cost-reduction measures to management.
• Develop and update post orders and security surveys.
• Oversee staffing, scheduling and on-site training for assigned shift.
• Ensure contract training and screening elements are met.
• Maintain overtime at minimum or designated levels.
• Inspect personnel performance to ensure quality of service and contract compliance.

Skills

Customer service

Poise under pressure

Oral & written communication

Planning & organizing

Microsoft Office

Problem solving

Team leadership

Attention to detail

Education

High school diploma or equivalent

Associate’s degree or higher

Military service / police auxiliary

Tools

Microsoft Office Applications

Job description

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Shift Supervisor - Unarmed. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift. The Shift Supervisor performs general security duties as directed in the protection of persons and property and the enforcement of all applicable policies, rules, and regulations, as specified in post orders, and will deter criminal activity and misconduct.

Payrate: $24.35 / hr

SHIFT SCHEDULE

• Friday: 0730-1600
• Saturday: 1530-0000
• Sunday: 1530-0000
• Monday: 2330-0800
• Tuesday: 2330-0800

RESPONSIBILITIES

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross-training officers to make them more versatile and run site efficiently
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under their direct supervision
• Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift.
• Ensure that contract required training and screening elements for security personnel have been met
• Maintain overtime to minimum or to a predefined level designated by Allied Universal®
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

QUALIFICATIONS

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current and valid driver’s license
• Must possess one or more of the following:
  • Associate’s degree of higher in any discipline
  • Service in the active-duty military, military reserves, or National Guard
  • Service in auxiliary police or police cadets
  • Minimum of one (1) year verifiable and successful security experiences
• Minimum of two (2) years of verifiable work experience demonstrating the following:
  • Excellent customer service skills
  • Ability to maintain poise and self-control during emergency situations
  • Capability of understanding and applying written and verbal orders, and of composing reports
• Effective oral and written communication skills; write informatively, clearly, and accurately
• Planning and organizing skills
• Proficiency with Microsoft Office Applications
• Problem solving skills
• Coaching, mentoring, motivating skills
• Active listening skills
• Encourage effective teamwork
• Assess and evaluate situations effectively
• Synthesize facts, concepts, principles
• Identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Setting and achieving goals
• Attending to detail

PREFERRED QUALIFICATIONS

• Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
• Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

BENEFITS

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices