SHIFT SUPERVISOR (FULL AND PART TIME)

Crothall Healthcare; Charlotte (NC); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Job summary

Crothall Healthcare at Novant Health Presbyterian Medical Center in Charlotte, NC is hiring for a Shift Supervisor on a full-time or part-time basis. The role involves directing associates on a shift, ensuring tasks align with policy, and maintaining safety and quality standards.

Weekend shifts are required. Candidates should have prior customer service experience and be capable of training staff, creating schedules, and addressing employee needs.

Qualifications

• Prior customer service experience required.
• Direct supervision of associates on a shift.
• Ability to train staff and create schedules.

Responsibilities

• Direct the activities of associates during a shift.
• Ensure completion of job expectations per policy and procedure.
• Provide training and schedule management for the team.
• Evaluate performance and address disciplinary issues as needed.
• Prepare production or sales reports to meet quality and safety standards.
• Serve as point of contact for employee requests and time-off.

Skills

Customer service

Team supervision

Shift scheduling

Job description

• We are hiring immediately for a full time and part time SHIFT SUPERVISOR position.
• Location: Novant Health Presbyterian Medical Center - 200 Hawthorne Lane, Charlotte, NC 28204. Note: online applications accepted only.
• Schedule: Full time and part time schedules; weekends required; 6:30 am to 3:00 pm shift. More details upon interview.
• Requirement: Prior customer service experience is required.
• Pay Range: $19.00 per hour to $20.50 per hour.

Crothall Healthcare

• We are hiring immediately for a full time and part time SHIFT SUPERVISOR position.
• Location: Novant Health Presbyterian Medical Center - 200 Hawthorne Lane, Charlotte, NC 28204. Note: online applications accepted only.
• Schedule: Full time and part time schedules; weekends required; 6:30 am to 3:00 pm shift. More details upon interview.
• Requirement: Prior customer service experience is required.
• Pay Range: $19.00 per hour to $20.50 per hour.

Make a difference in the lives of people, your community, and yourself.

At Crothall Healthcare, a Compass Healthcare company, you’ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.

Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.

Job Summary

Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Benefits For Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Crothall maintains a drug-free workplace.