Shift Supervisor — Flexible Travel Plaza Team Leader

Applegreen Travel Plazas; Keyport (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel services provider in Keyport, NJ is seeking a Shift Supervisor to oversee team operations, deliver exceptional customer service, and ensure compliance with food safety standards. The ideal candidate will possess cash handling experience, preferably in a supervisory role. Responsibilities include leading team members, resolving customer inquiries, operating the POS system, and ensuring adherence to company protocols. This position offers flexible scheduling and various employee benefits.

Qualifications

• Experience in cash handling and customer service is essential.
• Previous experience as a shift supervisor or in a leadership role is preferred.
• Ability to interact with the public and coworkers in a friendly and enthusiastic manner.

Responsibilities

• Lead and manage team activities during shifts.
• Provide friendly customer service and resolve complaints.
• Complete daily procedures and checklists as per company policies.
• Operate POS system and conduct transactions accurately.
• Ensure adherence to food safety procedures.
• Train new team members.
• Report observations to plaza leadership.

Skills

Customer service

Cash handling

Team leadership

Job description

A leading travel services provider in Keyport, NJ is seeking a Shift Supervisor to oversee team operations, deliver exceptional customer service, and ensure compliance with food safety standards. The ideal candidate will possess cash handling experience, preferably in a supervisory role. Responsibilities include leading team members, resolving customer inquiries, operating the POS system, and ensuring adherence to company protocols. This position offers flexible scheduling and various employee benefits.