Shift Supervisor - Flexible Hours, Craft Coffee Leader

Starbucks Corp.; Matteson (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Tuition reimbursement

Paid time off

401(k) match

Stock program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction makes customers feel welcome. You will coach team members, uphold quality beverages and food products, and maintain safety and store standards across busy shifts.

This role emphasizes teamwork, effective communication, and the ability to delegate tasks to a small crew, while reflecting Starbucks values and providing a warm, community-focused experience.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction makes customers feel welcome. You will coach team members, uphold quality beverages and food products, and maintain safety and store standards across busy shifts.

This role emphasizes teamwork, effective communication, and the ability to delegate tasks to a small crew, while reflecting Starbucks values and providing a warm, community-focused experience.