Shift Supervisor: Customer Experience & Ops Lead

Domino's Pizza; Haymarket (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Haymarket, VA is hiring for a role that supports daily sales, food quality, and customer satisfaction. You will lead in the absence of management, ensure fast and friendly service, and train team members on shift.

The position requires strong communication, multitasking, and accurate cash handling in a busy store. The job emphasizes order taking, POS operation, and adherence to company policies while delivering a positive dining experience for guests and ensuring consistent

Qualifications

• Excellent written and verbal communication skills required for interactions with management and customers.
• Ability to multi-task in a fast-paced environment while maintaining accuracy.
• Willingness to follow procedures and adapt to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen; take orders over the counter or by phone.

Responsibilities

• Provide leadership support to the Manager on Duty (MOD).
• Maintain high standards of customer service during high-volume, fast-paced operations.
• Greet customers and take orders professionally and promptly.
• Assist management with inventory control and stock ordering.
• Oversee cash handling, counts, and daily reports.
• Ensure food safety, quality, and cleanliness standards are met.
• Train and coordinate scheduling with team members to ensure seamless service.

Skills

Excellent communication

Multi-tasking

Fast-paced environment

Prioritization

Order entry (keyboard/touchscreen)

Take orders (in person/phone)

Team leadership (on duty)

Independent work & teamwork

Basic arithmetic & cash handling

Background checks

Tools

POS system

Job description

Domino's Pizza in Haymarket, VA is hiring for a role that supports daily sales, food quality, and customer satisfaction. You will lead in the absence of management, ensure fast and friendly service, and train team members on shift.

The position requires strong communication, multitasking, and accurate cash handling in a busy store. The job emphasizes order taking, POS operation, and adherence to company policies while delivering a positive dining experience for guests and ensuring consistent