Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Norcross (GA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Paid vacation

Scholarship program

Job summary

Starbucks Coffee Company in Norcross, GA is seeking a Shift Supervisor to lead daily operations, maintain quality beverages, and create a welcoming store environment for the community.

You will coach and delegate tasks, ensure safety and store policies, and collaborate with partners to deliver outstanding customer experiences. This role emphasizes reliability, teamwork, and clear communication, with opportunities for growth through developmental experiences and comprehensive benefits.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Ability to coach the preparation of food and beverages to standard recipes or customized for customers.
• Ability to delegate tasks to other employees and/or coordinate two or more employees.
• Knowledge of store safety and security policies.

Responsibilities

• Lead daily shift operations and ensure beverage quality.
• Coach and delegate tasks to team members.
• Maintain store policies and safety standards.

Skills

Direct the work of others

Effective oral communication

Teamwork and collaboration

Customer service excellence

Retail environment knowledge

Flexibility in hours

Job description

Starbucks Coffee Company in Norcross, GA is seeking a Shift Supervisor to lead daily operations, maintain quality beverages, and create a welcoming store environment for the community.

You will coach and delegate tasks, ensure safety and store policies, and collaborate with partners to deliver outstanding customer experiences. This role emphasizes reliability, teamwork, and clear communication, with opportunities for growth through developmental experiences and comprehensive benefits.