Shift Supervisor - Craft Coffee & Community Leader

Starbucks Corp.; Skokie (IL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage

Paid time off

Stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a team in delivering quality beverages and food while maintaining store standards. You will supervise colleagues, ensure cash handling accuracy, and create a welcoming environment for customers, supporting a smooth daily operation.

The role requires flexibility to work early mornings, evenings, weekends, and holidays, with emphasis on teamwork, communication, and customer care in a fast-paced retail setting.

Qualifications

• 6 months in a customer-facing role.
• Ability to delegate tasks to others and coordinate 2+ employees.
• Flexible hours including early mornings, evenings, weekends, or holidays.
• Maintain attendance and punctuality.
• Knowledge of the retail environment.
• Strong interpersonal and communication skills.

Responsibilities

• Lead and supervise the team to provide quality beverages and food.
• Ensure store policies, safety, and cash handling standards are met.
• Coach staff and delegate tasks to 2+ teammates.
• Engage customers and maintain a welcoming store atmosphere.

Skills

Customer service

Communication

Team leadership

Retail operations

Interpersonal skills

Cash handling

Tools

POS systems

Job description

Starbucks Corp. is seeking a shift supervisor to lead a team in delivering quality beverages and food while maintaining store standards. You will supervise colleagues, ensure cash handling accuracy, and create a welcoming environment for customers, supporting a smooth daily operation.

The role requires flexibility to work early mornings, evenings, weekends, and holidays, with emphasis on teamwork, communication, and customer care in a fast-paced retail setting.