Shift Supervisor - Craft Coffee & Community Leader

Starbucks Corp.; Charlottesville (VA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance program

Job summary

Starbucks Coffee Company in Charlottesville, VA is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will supervise crew, uphold beverage/food standards, and drive smooth store operations.

The role emphasizes customer service excellence, team leadership, and adherence to safety and policies, with responsibilities spanning scheduling, training, and daily problem-solving to brighten customers' day.

Qualifications

• Attend regularly and be punctual with or without accommodations
• Available for flexible hours including mornings, evenings, weekends, holidays
• Maintain store policies: quality beverages/food, cash handling, safety
• Six months in a customer-facing role
• Prepare and coach beverage/food prep per standard recipes
• At least six months experience delegating tasks to two+ staff

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse for the community
• Provide excellent customer service and fulfill customer requests
• Ensure accuracy of orders and maintain quality standards
• Coach and delegate tasks to team members to keep operations smooth
• Adhere to store safety, security, and policy requirements

Job description

Starbucks Coffee Company in Charlottesville, VA is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will supervise crew, uphold beverage/food standards, and drive smooth store operations.

The role emphasizes customer service excellence, team leadership, and adherence to safety and policies, with responsibilities spanning scheduling, training, and daily problem-solving to brighten customers' day.