Shift Supervisor — Craft Coffee & Community Experience

Starbucks Corp.; Billings (MT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation accrual

Paid parental leave

Flexible scheduling

Discounted stock program

Job summary

Starbucks Corp. in Billings, MT is seeking a friendly Shift Supervisor to lead a busy coffeehouse with craft and heart, ensuring every guest experience is warm and consistent.

You will coach beverage and food preparation to standard recipes, supervise a small team, and uphold store policies, cash handling, and safety while delivering exceptional service in a fast-paced environment. This role offers growth through hands-on development and a comprehensive benefits package for eligible partners.

Qualifications

• Six months of customer-facing experience or similar interaction with guests.
• Six months of supervisory or delegation experience coordinating small teams.
• Ability to direct and coach others while maintaining service standards.
• Strong communication, teamwork and adaptability in a fast-paced setting.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for guests.
• Coach beverage and food preparation to standard recipes or customer requests.
• Delegate tasks and supervise two or more team members during shifts.
• Uphold store policies, cash handling, safety, and security protocols.

Skills

Customer service

Leadership

Communication

Teamwork

Flexibility

Attendance

Food safety

Job description

Starbucks Corp. in Billings, MT is seeking a friendly Shift Supervisor to lead a busy coffeehouse with craft and heart, ensuring every guest experience is warm and consistent.

You will coach beverage and food preparation to standard recipes, supervise a small team, and uphold store policies, cash handling, and safety while delivering exceptional service in a fast-paced environment. This role offers growth through hands-on development and a comprehensive benefits package for eligible partners.