Shift Supervisor -Chicago

Joe & the Juice / United States; Chicago (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Job summary

Joe & The Juice is seeking a Shift Supervisor to keep the store's heartbeat strong and the guest experience top-notch. You will lead daily operations, delegate tasks, and coach juicers to grow and shine while supporting the store management team.

This role emphasizes running a smooth shift, maintaining standards, and driving guest satisfaction with a proactive, hands-on leadership style. Health insurance is provided along with a dynamic team environment.

Qualifications

• 1-2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.

Responsibilities

• Daily Operations: Oversee store workflow, assign tasks, and provide feedback to keep the team energized.
• Cleanliness & Standards: Supervise daily checklists and maintain store safety and brand standards.

Skills

Supervisory experience

Communication skills

Team leadership

Job description

Our Process

We offer you an AI-powered chat interview within seconds from your finalized application.

When you have completed your first interview, you can kick back and relax. We will reach out with next steps.

It's as easy as 1-2-3!

Joe & The Juice: A Blend of Opportunities

At Joe & The Juice, we believe in creating a vibrant mix of passion, purpose, and possibilities. Here, your career, growth, and connections come together to form something extraordinary. So, what are you waiting for?

What’s in it for you?

We'll fill your toolbox with skills and experiences that are useful now and valuable for the future. Every day is an invitation to learn something new and step closer to your ambitions.

Shift Supervisor

As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You'll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine.

KEY RESPONSIBILITIES - What you'll do:

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

KEY QUALIFICATIONS - What experience you'll add to the team

• 1-2 years of experience in a similar supervisory or team lead role
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands-on approach with a team-first mindset

Why Work with Us:

• Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
• Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
• Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.

By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.

PAY & BENEFITS

• Health insurance

Physical Requirements:

• Must be able to stand for long periods of time.
• Must be able to lift between 10 and 20 lbs.
• Must be able to perform bending, stooping, crouching, and squatting movements.
• Must be able to safely handle and use sharp objects.
• Must be able to work near and operate a hot grill.

ABOUT JOE & THE JUICE

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health.

We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.