Shift Supervisor & Barista/Cashier — Lead & Upsell

La-Boulangerie-De-SAN-Francisc; San Francisco (CA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Paid sick time

Paid time off

Vision insurance

Job summary

La Boulangerie de SF in San Francisco, CA is seeking a Shift Supervisor & Barista/Cashier to join a 45-person team. The role involves supervising a shift, ensuring opening/closing tasks are completed, and acting as an on-site lead in the absence of management.

Responsibilities include delivering excellent customer service, multi-tasking across cashier, barista, and sales duties, and helping train new staff while maintaining store standards and cash handling protocol.

Qualifications

• Proven working experience as a cashier or in customer service.
• Basic mathematical skills.
• Strong attention to detail.
• Ability to listen and communicate effectively.

Responsibilities

• Ensures customer satisfaction with each and every customer contact.
• Leads by example when interacting with customers.
• Develops relationships with the neighborhood.
• Acts as point person in the absence of management.
• Handles opening/closing duties and cash procedures.
• Trains and guides new employees.
• Oversees the team and addresses performance issues.
• Process cash and credit payments accurately.
• Provide exceptional customer service.

Skills

Cashier experience

Customer service

Attention to detail

Communication skills

Job description

La Boulangerie de SF in San Francisco, CA is seeking a Shift Supervisor & Barista/Cashier to join a 45-person team. The role involves supervising a shift, ensuring opening/closing tasks are completed, and acting as an on-site lead in the absence of management.

Responsibilities include delivering excellent customer service, multi-tasking across cashier, barista, and sales duties, and helping train new staff while maintaining store standards and cash handling protocol.