Shift Supervisor

CVS Health; Van Buren Charter Township (MI); On-site; USD 22,730 - 33,062; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Access to wellness resources

Job summary

CVS Health in Van Buren Charter Township is seeking a part-time Shift Supervisor to support store management and drive excellent customer service. This role involves leading the store staff in the absence of management and ensuring smooth operations. Candidates should possess strong analytical and communication skills.

The ideal candidate will also be comfortable working flexible hours, including evenings and weekends. Pay ranges from $16.50 to $24.00 per hour.

Qualifications

• Deductive reasoning ability and strong analytical skills are essential.
• Candidate must be able to work a flexible schedule, including nights and weekends.
• Experience in retail supervision is preferred.

Responsibilities

• Support CVS Store Management in store execution and performance.
• Lead store staff when management is unavailable and ensure operational smoothness.
• Assist customers with inquiries, problems, and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

16

Time Type

Part time

Pay Range

The typical pay range for this role is:

$16.50 - $24.00

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

We anticipate the application window for this opening will close on: 08/08/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.