Shift Supervisor

Reasors Food Stores; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

Blarney Castle is seeking a full-time shift supervisor for its c-store operations. You will assist the store manager, supervise a team, and ensure service, cleanliness, and product quality across shifts.

The role requires leadership, coaching, and strong math for cash handling, with flexibility to work at various locations and shifts as needed. High school diploma or GED plus retail experience is expected.

Qualifications

• High school diploma or GED is required along with progressively responsible retail experience.

Responsibilities

• Duties performed across shifts based on business needs.
• Be willing to work at different locations as directed by District Manager.
• Ensure every customer receives immediate and undivided staff attention.
• Identify, communicate, and delegate responsibilities for smooth operations.
• Provide clear, timely coaching to employees to improve performance.
• Assist with training new employees and reinforce successful performance.
• Maintain inventory levels within c-store operations to standards.
• Build positive relationships with the shift team.
• Follow operational policies including cash handling, safety, and security.
• Complete required training and store paperwork as needed.
• Demonstrate strong oral and written communication and teamwork.
• Maintain attendance, work various shifts, and handle physical tasks as needed.
• Balance cash registers and assist in deli inventory management.

Skills

Leadership

Coaching

Cash handling

Customer service

Teamwork

Education

High school diploma or GED

Job description

• Location 414 N Main St,Lake City, MI, 49651,United States
• Job Category C-Store
• Employee Type C-Store Full Time

• Name Sharon Cnossen

Description

JOB PURPOSE

This full-time position contributes to Blarney Castle’s success by assisting the store manager in providing work direction to a team of store associates to create and maintain our standards of service, cleanliness, and product quality for our customers. The shift supervisor will be responsible for supervising operations by deploying employees and delegating tasks to ensure BCOC’s standards of service are met and is closely adhered to.

SUMMARY OF KEY RESPONSIBILITIES

• Your duties will be performed during the any shift, based on business needs.
• Be willing to work at different locations, as directed by your District Manager, based on business needs.
• Displays a customer comes first attitude by ensuring every customer is provided with immediate and undivided attention of the staff.
• Identifies, communicates, and delegates appropriate responsibilities to employees to ensure a smooth flow of operations.
• Creates a positive learning environment by providing clear, specific, and timely coaching to employees on shift to ensure operational excellence and improve employee performance.
• Assists with new employee training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed. Provides feedback to store manager on employee’s performance during shift.
• Ensures that inventory levels are properly maintained within c-store operations to established standards.
• Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
• Follows BCOC’s operational policies, and procedures, including those for cash handling, safety, and security. Assists in ensuring the safety of employees during their shift and properly documents any incidents that occur.
• Must be able to complete Company sponsored training and required updates within specified training periods.
• Must be willing and able to complete necessary store paperwork at various locations the employee works at.
• Well-developed oral and written communication skills and interpersonal skills are necessary to communicate clearly, concisely, and accurately to ensure effective store operations to employees.
• Assists in maintaining an environment for effective teamwork where employees feel valued and respected.
• Consistently exhibits good math skills to calculate change, volume sales, tax percentages, balance cash registers, and to calculate deli inventory usage, weights, costs, and volumes.
• Provides feedback to store manager on team’s performance during shift.
• Regular and predictable attendance and presence at work is required.
• Must be able to work primarily any shift, including mornings, evenings, weekends, and holidays.
• Sit/stand for several hours in a row, be able to lift 50 pounds throughout the assigned shift to move, stack,
  store, and handle inventory. Must be able to stand, stoop and bend for extended periods. Must be able to
  work inside coolers to stock and maintain inventory. Must be able to ascend and descend safely a five-foot
  ladder.
• Your mileage will be submitted in an organized and prompt manner monthly.
• Organizes and executes duties as assigned.
• Must be able to provide valid proof of car insurance.
• Must be able to perform store banking duties, including driving to the bank.

KNOWLEDGE AND EXPERIENCE

High school diploma or GED is required along with progressively responsible retail experience.