Shift Supervisor

Coffee Bean; Torrance, Northern (CA, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Referral bonus program

Team Member Discount

Flexible Uniforms

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan with Employer Match

Pre-Paid Legal Service Plan

Pet Insurance

Telemedicine Services

Employee Assistance Program

24 Hour Fitness Discount

Working Advantage Discount

Health Insurance

Flexible spending Accounts

Job summary

The Coffee Bean & Tea Leaf is seeking a Shift Supervisor to lead daily store operations in Torrance, CA. You will supervise the team, coach staff, and ensure exceptional guest experiences while representing the CBTL brand.

As a CBTL ambassador, you’ll share our premium coffee and tea commitments, promote sales and service standards, and engage with the local community. This role emphasizes teamwork, safety, and guest satisfaction.

Qualifications

• Retail or food service experience preferred.
• Strong communication and teamwork abilities.

Responsibilities

• Lead shifts and manage store operations.
• Coach and train team to drive sales and service.
• Share coffee and tea knowledge with guests.
• Engage with guests and build community presence.
• Prioritize safety and store cleanliness.

Skills

Customer service

Leadership

Team supervision

Communication

Job description

Position: Shift Supervisor

Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf® Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations.

If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team.

Day in the Life:

• Create coffee moments- share your knowledge, our coffee, and our sustainability practices with guests.
• Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training.
• Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest.
• Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time.
• Care about safety. Safe, healthy employees and guests are our number one priority.
• Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success
• Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community.
• At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values.

PT Shift Supervisor Benefits:

• Referral bonus program
• Team Member Discount
• Flexible Uniforms
• Dental Insurance
• Vision Insurance
• Life Insurance
• Retirement Plan with Employer Match
• Pre-Paid Legal Service Plan
• Pet Insurance
• Voluntary Benefits
• Telemedicine Services
• Employee Assistance Program
• 24 Hour Fitness Discount
• Working Advantage Discount

FT Benefits:

• All the PT Benefits
• Health Insurance
• Flexible spending Accounts

About Us:

Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf® has become one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Brentwood, California. Today we have over 1100 stores in 31 countries as well as regional offices in Singapore and Malaysia. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. A passion for our premium products, our people, the guests and everyone we work with around the world. Passion is contagious, and we've got a serious case of it.

Our Products:

We're known for an unwavering commitment to premium quality coffee and tea, and have built direct supplier relationships with the best private coffee farms and tea estates around the world. We select only the top 1% of Arabica beans and the finest hand plucked, whole leaf tea. All our coffee and tea blends are developed at our state-of-the-art facility in Camarillo, CA - giving us total control, for ultimate precision. Once perfected, our beverages are then prepared locally for maximum freshness. We are constantly seeking out new trending flavors, innovative development methodologies and cultural flavor influences. Over the years we have come up with breakthrough beverages like The Original Ice Blended drink, introduced back in 1989, before frozen coffee was a craze, or the Tea Latte. We are always looking to formulate the next fan favorite, making our menu ever-changing and always improving.

Social Responsibility:

We believe we are in business for more than making a profit. We want to make a difference. We have always done it this way. Back in the day, Herb Hyman, our founder, advocated for coffee growers and exporters, paying higher prices to help them grow their business. Today we are making a difference at every step of the way, from the communities we source from, to our Team Members in stores, to building a brighter future through investing in our Caring Cup Program. Our genuine care is evident from seed to cup. It's why our guests feel comfortable to be themselves and why we are serving so much more than a great cup of coffee or tea.