Shift Supervisor

Dave & Buster's Management Corporation, Inc.; Thornton (CO); On-site; USD 28,000 - 30,000; Full time

Job summary

Main Event is seeking a Shift Supervisor to drive guest satisfaction and team performance across departments. You will be responsible for maintaining cleanliness, enforcing high standards, and collaborating with managers to implement improvements in a fast-paced environment.

The role requires 21+ years old, supervisory experience, and certifications for alcohol service and food handling. You will participate in weekly meetings and uphold brand standards while delivering an exceptional guest

Qualifications

• 21 years of age or older.
• Experience in a supervisory role is preferred.
• Ability to create a great guest experience.
• Valid alcohol server and food handler certifications.

Responsibilities

• Maintain the center’s appearance per facility cleanliness standards.
• Hold self and others accountable to high performance.
• Expand job responsibilities and collaborate to improve processes.
• Attend weekly manager meetings.
• Communicate clearly in multiple formats.
• Be responsive and empathetic to guest needs while driving improvement.
• Represent Main Event professionally and protect the brand.

Skills

Age 21+

Management career

Problem solving

Attention to detail

Customer service

Experience in supervision

Friendly demeanor

Guest experience

Alcohol Seller/Server cert

Food Handler cert

Job description

Job Description: The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and is further expected to pitch in across departments wherever needed.

What makes a great Shift Supervisor?

• 21 years + of age
• A desire for a management career with Main Event
• Solution oriented with the ability to problem solve in an ever-changing environment
• An attention to detail, ability to multi-task and ability to work under pressure amid distractions and interruptions in a fast-paced environment
• Excellent customer service and employee relation skills

Skills Required

• 18 Months+ with Main Event or 2 years+ in a Supervisory Role
• Friendly, Professional Demeanor
• Ability to Create an Amazing Guest Experience
• Valid Alcohol Seller/Server and Food Handler Certifications

What will you be doing on a daily basis? Maintaining the center’s appearance through established facility cleanliness standards. Holding yourself and others accountable for creating a culture of high performance. Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes. Attending weekly manager meeting. Communicating clearly and effectively in a variety of mediums using both verbal and written skills. Being responsive and empathetic to guest needs; maintains guest focus while driving improvement and innovation. Recognizing core competencies of Main Event and makes decisions to protect the brand. Representing Main Event in a professional manner when conducting business.

Why should you join our team as a Shift Supervisor?

“What I love most about Main Event is being able to own FUN! Teaching Team members how to become the best they can be and having a great time is the best reward. When our Team members are having fun, our guest are having fun as well. Guests leave with amazing memories and Team members feel accomplished.” – M. S., Shift Supervisor, Texas

“I love the atmosphere! I love what Main Event is! I love the fun! As a mother myself, I love seeing kids come in and have a great time, whether it be for a birthday, a family day, or whatever! I love that there is so many different aspects/departments within.” T. G., Party Street Shift Supervisor in Kansas City, Missouri

Salary: Compensation is from Salary Range: 20.1 - 21.6

We are an equal opportunity employer and participate in E-Verify in states where required. Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].

Job Description: The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and is further expected to pitch in across departments wherever needed.

What makes a great Shift Supervisor?

• 21 years + of age
• A desire for a management career with Main Event
• Solution oriented with the ability to problem solve in an ever-changing environment
• An attention to detail, ability to multi-task and ability to work under pressure amid distractions and interruptions in a fast-paced environment
• Excellent customer service and employee relation skills

Skills Required

• 18 Months+ with Main Event or 2 years+ in a Supervisory Role
• Friendly, Professional Demeanor
• Ability to Create an Amazing Guest Experience
• Valid Alcohol Seller/Server and Food Handler Certifications

What will you be doing on a daily basis? Maintaining the center’s appearance through established facility cleanliness standards. Holding yourself and others accountable for creating a culture of high performance. Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes. Attending weekly manager meeting. Communicating clearly and effectively in a variety of mediums using both verbal and written skills. Being responsive and empathetic to guest needs; maintains guest focus while driving improvement and innovation. Recognizing core competencies of Main Event and makes decisions to protect the brand. Representing Main Event in a professional manner when conducting business.

Why should you join our team as a Shift Supervisor?

“What I love most about Main Event is being able to own FUN! Teaching Team members how to become the best they can be and having a great time is the best reward. When our Team members are having fun, our guest are having fun as well. Guests leave with amazing memories and Team members feel accomplished.” – M. S., Shift Supervisor, Texas

“I love the atmosphere! I love what Main Event is! I love the fun! As a mother myself, I love seeing kids come in and have a great time, whether it be for a birthday, a family day, or whatever! I love that there is so many different aspects/departments within.” T. G., Party Street Shift Supervisor in Kansas City, Missouri

Salary: Compensation is from Salary Range: 20.1 - 21.6

We are an equal opportunity employer and participate in E-Verify in states where required. Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].