Shift Supervisor

CVS Health; Tennessee; On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Job summary

CVS Health is seeking a Shift Supervisor to support store management, drive store execution and customer loyalty through outstanding service.

When no manager is onsite, you lead the staff, ensure opening and closing procedures, stock shelves, reset departments and communicate with management and crews to keep the store running smoothly.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication and supervision abilities.
• Flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Communicate information to and from store management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and handle customer relations per policy.
• Stock shelves and execute displays, sign and inventory of weekly, promotional, and seasonal items.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexibility

Overtime readiness

Education

High School Diploma

Job description

Sep 8, 2026

$16 - $24/hour

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Management

Work effectively with store management and store crews

Supervise the store’s crew through assigning, directing and following up of all

activities

• Effectively communicate information both to and from store management and crews
• Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy

and promote a positive shopping experience for all CVS customers

Stock shelves

Execute the displays, sign and inventory of weekly, promotional, and seasonal

• Execute the display and maintenance of off-shelf merchandise

Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Pay Range

The typical pay range for this role is:

$16.50 - $24.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments .

We anticipate the application window for this opening will close on: 11/08/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health

Simplifying health care one person, one family and one community at a time

CVS Health is a leading health solutions company enhancing community well-being through accessible care, digital innovation, and a dedicated workforce of over 300,000 professionals.

Grant - Michigan Economic Development Corporation

$1.5M

Jul 2025

Where they work

1 CVS Drive, Woonsocket, RI 02895, US 9501 E. Shea Blvd, Scottsdale, AZ 85260, US 2211 Sanders Road, Northbrook, IL 60062, US 750 West John Carpenter Freeway, Ste 1200, Irving, TX 75039, US 620 Epsilon Dr, Pittsburgh, PA 15238, US 2211 Sanders Rd, Northbrook, IL 60062, US