Shift Supervisor

CVS Health; Sumter (SC); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CVS Health seeks a Shift Supervisor in Sumter, SC to lead store staff when managers are unavailable, ensuring smooth operations and proper opening/closing procedures. You will drive customer service excellence and maintain confidentiality of customer information.

The role requires flexible scheduling, supervisory experience, and strong communication; it includes supervising daily operations, merchandising, and responding to urgent issues as they arise, with a comprehensive benefits package for

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Support store management and staff to drive store execution and performance.
• Assist customers with questions, problems and complaints while promoting CVS customer service culture.
• Price merchandise, stock shelves, and manage displays and inventory per weekly promotions and seasonal needs.

Skills

Analytical skills

Supervision skills

Computer skills

Strong communication

Education

High School diploma or equivalent

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

2. Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

3. Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off‑shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $16.00 - $23.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.