Shift Supervisor

Platinum Communities; Sheboygan (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid sick time

Job summary

Platinum Communities in Wisconsin seeks a Shift Supervisor to oversee caregiving staff, support residents' daily needs, and ensure regulatory compliance and high-quality service. You will supervise shifts, administer medications per policy, maintain resident records, and participate in safety and quality initiatives while coordinating with families and management.

The role requires strong leadership, English proficiency, and 2+ years in a CBRF/RCAC environment; benefits include health, dental,

Qualifications

• Minimum 18 years of age.
• High school diploma or equivalent required.
• Two years of caregiver or med tech experience in a CBRF/RCAC environment preferred.
• CBRF/RCAC certifications as required by state regulations.
• Ability to read, speak, and write in English.
• Strong communication, leadership, and problem-solving skills.

Responsibilities

• Provide guidance, supervision, and support to caregivers on assigned shifts.
• Assist residents with personal care needs including bathing, grooming, hygiene, feeding, and mobility assistance.
• Review ISP prior to care, monitor residents, and report changes promptly.
• Communicate with families, healthcare providers, and community contacts regarding resident needs.
• Ensure a safe, clean, and comfortable home environment with light housekeeping and supply stocking.
• Follow the 6 Rights of Medication Administration and manage medication documentation.
• Manage medication ordering, transcription, and pharmacy cycle fills.
• Maintain resident records, vitals, incident reports, and logs.
• Adhere to safety regulations and infection control practices.
• Maintain confidentiality of resident and company information.
• Assist with onboarding and mentoring new care staff.
• Participate in quality assurance and safety initiatives.
• Provide support to other departments, including activities and meal service.

Skills

Communication

Leadership

Problem-solving

Multitasking

English proficiency

EHR system

Education

High school diploma or equivalent

CBRF/RCAC certifications (state requirements)

Tools

EHR System

Job description

Description

The Shift Supervisor provides high-quality personal care and service to residents while supporting their individual choices, ensuring compliance with regulations, and following best practices. This position oversees caregiving staff, ensures proper documentation, and manages the safe distribution of medications according to company policies and procedures.

ESSENTIAL JOB RESPONSIBILITIES:

Resident Care & Oversight

• Provide guidance, supervision, and support to caregivers on assigned shifts, ensuring daily tasks are completed.
• Assist residents with personal care needs, including bathing, grooming, hygiene, feeding, and mobility assistance.
• Review Individual Service Plans (ISP) prior to care, monitor residents’ conditions, and promptly report changes to the direct Supervisor/Management.
• Communicate with families, healthcare providers, and community contacts regarding resident needs and conditions in coordination with Management.
• Ensure the home environment remains safe, clean, and comfortable, including light housekeeping, laundry, dishwashing, and supply stocking.

Medication Administration

• Always follow the “6 Rights” of Medication Administration.
• Administer medications in accordance with established policies and procedures.
• Complete all medication-related documentation, including MARs, TARs, blood sugar logs, and physician orders.
• Manage medication and medical supply ordering, transcription of orders, and pharmacy cycle fills.

Documentation & Compliance

• Accurately maintain resident records, vitals, incident reports, inventory lists, and other required logs.
• Adhere to all safety regulations and infection control practices.
• Maintain confidentiality regarding all residents and company information.

Team Leadership & Support

• Assist in onboarding and mentoring new care staff.
• Participate in quality assurance and quality improvement activities, including safety team initiatives.
• Provide support to other departments, including assisting with activities and meal service when needed.
• Follow proper emergency protocols and participate in the on-call rotation.
• Perform all other duties as assigned.

Platinum Communities offers eligible employees a benefits package that includes health, dental, and vision insurance, a 401(k)-retirement plan, paid time off, and paid sick time.

Requirements

• Minimum 18 years of age.
• High school diploma or equivalent required.
• Two (2) years of experience as a caregiver or med tech in a CBRF/RCAC environment preferred.
• CBRF/RCAC certifications as required by state regulations.
• Ability to read, speak, and write in English.
• Ability to multitask, prioritize, and adapt to changing needs.
• Flexible availability, including evenings, weekends, and holidays.
• Strong communication, leadership, and problem-solving skills.
• Strong computer skills, including using EHR System.