Shift Supervisor

Red Robin; Scarborough, South Portland (ME, ME); On-site; USD 2,492,000 - 3,005,000; Full time

Benefits offered by this job

50% discount on Red Robin food

25% discount for family

Referral bonuses

Health insurance

401k retirement with company match

Paid Time Off (after 1+ years)

Job summary

Red Robin in Scarborough, ME is seeking a Shift Supervisor to oversee daily restaurant operations during mid and closing shifts. You will supervise team members, uphold brand standards, and ensure guest satisfaction while driving profitability.

The role offers on-site work, opportunities for growth, and a pathway to leadership within a high-volume, casual dining environment.

Qualifications

• 21+ years old.
• Minimum of 1 year full-service restaurant experience preferred.
• Strong standards in cleanliness, sanitation, food quality, and guest satisfaction.
• Ability to supervise peers and manage opening/closing shifts.

Responsibilities

• Manage day-to-day operations during mid and closing shifts under supervision.
• Act as ambassador of Red Robin brand standards to ensure guest loyalty and profit maximization.
• Resolve guest issues and ensure product quality and restaurant cleanliness.

Skills

Leadership

Customer service

Communication

POS system

Basic math

Education

High school diploma or equivalent

Tools

POS system

Job description

Shift Supervisor Range: $18.09 - $21.81

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.

The role is also eligible to enjoy:

• Flexible work schedules
• 50% discount on Red Robin food and 25% for your family
• Referral bonuses for bringing new members to our team
• Additional compensation and benefits that are listed below
• Excellent opportunities to grow with us!

To qualify for this role a great candidate has:

• Must be at least 21 years old
• Minimum of 1 year full service restaurant experience preferred
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Business maturity and an ability to effectively supervise peers
• High school diploma or equivalent required, some college preferred
• Passion for the business and compassion for people
• Highly energetic, self-motivated, goal oriented and dependable
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• Must be able to work a flexible schedule including opening, closing, weekends and holidays.
• Reliable transportation required
• Serv Safe Certified preferred

Legal Disclosures

• Pay Range (Base Pay): Pay range disclosed above.
• Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).
• Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).
• Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).
• Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Mission:

Serve our Guests awesome American food and bottomless fun.

Vision:

Be the most loved restaurant brand in the communities we serve.

We WIN TOGETHER when we live our values:

• BOTTOMLESS FUN: From our unique art, to our iconic mascot, to our endless fries - we like to have fun.
• UNBRIDLED GENEROSITY: By providing boundless kindness, abundance in service, and a "do-whatever-it-takes" attitude and hospitality, we ensure that our Team Members are equipped and excited to care for our guests.
• FAMILIARITY WITH A TWIST: Red Robin feels different, but still like home. Our decor, recipes, and Team Members blend the familiar with the unknown to create new and interesting experiences.
• INTEGRITY & HIGH-PERFORMANCE: Every action is driven by unwavering integrity, setting a new benchmark for high performance, ensuring excellence in all endeavors and fostering a culture of trust and excellence.

Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries!

We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.

Location

Under "Location" select the applicable state you want to search and then scroll down to see what cities we are hiring in!

It may be a Franchise restaurant. Alaska Arizona (Tempe) Delaware, New Jersey (Hamilton) Kansas, Missouri Michigan, Ohio (Toledo) Montana Pennsylvania (Central, Eastern) Texas (Dallas, Rio Grande Valley Each Franchise is independently owned and operated and is solely responsible for all employment decisions regarding it's employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that franchised restaurant, and each franchisee is solely responsible for the application process associated with their job postings. At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, contagious energy and are interested in working in an environment where anything is possible, come join our team!