Shift Supervisor

redrobin; San Jose (CA); On-site; USD 3,281,000 - 3,958,000; Full time

Benefits offered by this job

Flexible schedules

50% discount on Red Robin food and 25%

Referral bonuses

Additional compensation and benefits

Growth opportunities

Job summary

Red Robin is seeking an hourly Shift Supervisor to oversee day-to-day restaurant operations during mid and closing shifts under exempt management. You will train, lead peers, ensure product quality and cleanliness, and act as an ambassador of our Brand Equity Standards.

Ideal candidates have 1+ year of full-service restaurant experience, strong leadership, communication, and problem-solving skills, and are comfortable with flexible schedules including weekends and holidays.

Qualifications

• Must be at least 21 years old.
• Minimum 1 year of full-service restaurant experience preferred.
• Maintains high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Able to supervise peers effectively and demonstrate business maturity.
• Basic math and accounting skills; strong analytical/decision-making abilities.
• Open to flexible schedules including openings, closings, weekends and holidays.

Responsibilities

• Manage day-to-day operations during scheduled mid and closing shifts under supervision of exempt management.
• Lead team to ensure guest satisfaction, product quality and restaurant cleanliness.
• Train as needed for specific management tasks and leadership growth.
• Act as ambassador of Company and Brand Equity Standards to maximize loyalty and profits.
• Oversee hourly roles as scheduled based on restaurant needs.

Skills

Leadership

Guest service

Supervision

Communication

Problem solving

Time management

Flexibility

Education

High school diploma or equivalent

Some college preferred

Tools

POS systems

Basic computer literacy

Job description

Shift Supervisor Range: $23.82 - $28.73

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.

The role is also eligible to enjoy:

• Flexible work schedules
• 50% discount on Red Robin food and 25% for your family
• Referral bonuses for bringing new members to our team
• Additional compensation and benefits that are listed below
• Excellent opportunities to grow with us!

To qualify for this role a great candidate has:

• Must be at least 21 years old
• Minimum of 1 year full service restaurant experience preferred
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Business maturity and an ability to effectively supervise peers
• High school diploma or equivalent required, some college preferred
• Passion for the business and compassion for people
• Highly energetic, self-motivated, goal oriented and dependable
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required
• Serv Safe Certified preferred

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).

Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).

Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Application Window: Red Robin accepts applications on an ongoing basis.

Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.