Shift Supervisor

Gratz Pilates; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Gratz Pilates is seeking a shift supervisor to oversee daily manufacturing floor operations on the night/day shift. You will lead the team, coordinate tasks, monitor performance, and ensure safety and quality standards are met while solving issues in real time.

The role requires strong leadership, hands-on supervision, and the ability to communicate with upper management, maintenance, and warehouse staff to keep production flowing smoothly and on schedule.

Qualifications

• Minimum 3+ years of supervisor or management experience in a manufacturing setting.
• Ability to stand for long periods and perform physical tasks.
• Experience with safety and quality standards in production.
• Preferred second shift management experience.

Responsibilities

• Lead and support manufacturing team members throughout the shift.
• Coordinate daily operations, material flow, and equipment usage.
• Monitor performance, address issues, and ensure on-time task completion.
• Provide on-the-job training and mentorship.
• Record shift metrics and communicate with upper management.
• Enforce safety procedures and maintain product quality.

Skills

Leadership

Team Management

Problem Solving

Safety Compliance

Communication

Education

High School Diploma or equivalent

Tools

Forklift Certification

Job description

Job Summary

The Shift Supervisor is responsible for overseeing the daily operations of the manufacturing floor during their shift. This role is hands‑on, with the supervisor spending most of their time on the floor, monitoring production performance, and resolving issues in real time. The Shift Supervisor coordinates closely with our Production Manager to receive shift production goals, assign tasks to the team, and ensures goals are met in a safe, efficient, and timely manner. This role also involves managing personnel‑related issues, troubleshooting equipment or tool problems, and ensuring the team adheres to safety and quality standards. The ideal candidate will be a proactive leader with excellent problem‑solving skills, a focus on productivity, and a commitment to fostering a positive, engaged team.

Key Responsibilities

Leadership & Supervision

• Lead and support manufacturing team members throughout the shift.
• Assign tasks, set expectations, and ensure work is completed accurately and on time.
• Monitor individual and team performance and address any issues with professionalism and clarity.
• Provide on‑the‑job training and mentorship for both new and existing team members.

Production Oversight

• Coordinate and oversee daily manufacturing operations, including material flow, production line activities, and equipment usage.
• Resolve production issues such as missing parts, machine downtime, or scheduling conflicts.
• Ensure shift goals are met while maintaining a high standard of workmanship and product integrity.
• Make real‑time decisions to adjust workflow as necessary to meet changing demands.

Communication & Coordination

• Act as the primary point of contact between the shift team and upper management.
• Record and communicate shift performance metrics, equipment status, staffing issues, and material needs.
• Participate in pre‑and post‑shift meetings to ensure alignment across departments and shifts.
• Address production disruptions and reassign tasks to maintain workflow.
• Manage attendance, conflicts, and performance concerns, escalating when necessary.
• Troubleshoot and resolve malfunctions, working with maintenance as needed.
• Oversee end‑of‑shift clean‑up and secure the facility, providing a shift report.

Quality & Safety

• Enforce all workplace safety rules and ensure that team members follow established safety procedures.
• Conduct visual inspections of work in progress and finished goods to uphold quality standards.
• Ensure only trained, certified personnel to operate machinery and equipment.
• Identify safety risks and production inefficiencies and escape or resolve as appropriate.

Qualifications

• High school diploma or equivalent required.
• Minimum 3+ years of supervisor, team lead or management experience in a manufacturing setting.
• Preferred second shift management experience.
• Warehouse and Shipping/Forklift certification experience is a plus.
• Ability to stand, walk, and move throughout the facility for the entire shift.
• Must be able to lift up to 50 lbs. and perform physical tasks as required.
• Comfortable working in a fast‑paced manufacturing environment with varying temperatures and noise levels.