Shift Supervisor

Miguel's Jr. - Ontario; Ontario (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Great Compensation (DOE)

Paid Time Off (PTO) & PSL

Low-Cost Insurance benefits

Company Paid Life Insurance

401(k) Plan with Company Match

One Year Anniversary Day

Free Employee shift meal

Job summary

Miguel’s Jr. Ontario is seeking a Shift Supervisor to lead front‑of‑house and back‑of‑house operations on a shift, working alongside the GM/AGM. The role emphasizes guest service, staff development, and adherence to company policies.

The candidate should have 1–2 years of supervisory experience in food service, strong English communication, and basic MS Office skills. Bilingual Spanish is a plus for the team and guests in this location.

Qualifications

• 1–2 years of supervisory experience in the food service industry.
• Proficiency in oral and written communication in English.
• Intermediate computer skills including MS Office: Excel, Word, Outlook.
• High School Diploma or Equivalent.

Responsibilities

• Supervise staff with GM/AGM to ensure optimal shift performance.
• Coordinate handovers with the next shift supervisor.
• Assist GM with interviewing and hiring of new team members.
• Rally the team to deliver exceptional guest service.
• Enforce rules per the employee handbook.
• Maintain office duties and paperwork.

Skills

Supervisory experience

English communication

Spanish (benefit)

Education

High School Diploma or Equivalent

Tools

MS Office (Excel/Word/Outlook)

Job description

Miguel’s Jr. stays true to who we are with Our WHY, or our purpose: We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE.

If you are ready to change your life for better come be a part of our team! Here at Miguel’s, you will find more than just a job. We are a familyand a team with goals and aspirations!

We offer an excellent compensation and benefits package to include:

• Great Compensation (DOE)
• Paid Time Off (PTO) & (PSL) Paid Sick Leave
• Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
• Company Paid Life Insurance
• 401(k) Plan with Awesome Company Match
• One Year Anniversary Day
• Free Employee shift meal

And much more!

Shift Supervisor Position Summary:

The Shift Supervisor serves as the primary leadership in both business and people during a shift alongside the GM, or AGM if applicable in that location, or on own. The Shift Supervisor should also be fluent and participating in all facets of FOH and BOH operations. The role of Shift Supervisor is considered a key developmental position to future AGM and GM opportunities.

Essential Duties and Responsibilities

• Supervise staff and their work together with GM and AGM to ensure optimum shift to shift performance for guests and team members. However, when on own this individual is the go-to resource and decision maker responsible for all aspects and decisions driving the specific shift.
• Communicates with following shift's supervisor to ensure a prepared handover of both team and business with forethought and care.
• May assist GM with interviewing and hiring of new Team Members
• Rallies team and personally provides exceptional Guest Service
• Enforce rules and regulations as described in the Miguel's Restaurants Employee Handbook
• Bilingual (Spanish) understanding and conversational proficiency are a plus.
• Maintaining office duties and paperwork as required

Requirements

• 1-2 years of supervisory experience in the food service industry.
• Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
• Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
• High School Diploma or Equivalent

Additional Info

Physical Demands and Work Environment:

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essentialfunctions.

• Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment

Job Details:

• Career Advancement/Career Plan:We promote heavily from within.