Shift Supervisor

Wonder; New York (NY); On-site; USD 2,480,000 - 3,306,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K retirement plan

HSA employer match

1.5x holiday pay

Learning and Development

Employee stock

Employee discount

Job summary

Wonder is seeking a Shift Supervisor in Forest Hills to oversee kitchen operations, ensuring top-quality food and service while leading a fast-paced restaurant team through opening, prep, and closing duties.

The role requires supervisory experience in QSR or full-service settings, strong leadership, attention to detail, and excellent communication. Overnight shifts include a $2 premium; benefits include health, 401K, and employee stock.

Qualifications

• At least 1 year of experience supervising and/or leading team members in a QSR or full-service restaurant.
• Ability to lead and motivate a team in a fast-paced environment.
• Attention to detail and a strong drive for efficiency and accuracy.
• Demonstrates professionalism and adheres to policies and procedures.
• Must be able to exhibit effective verbal and written communication skills.
• Strong team player.

Responsibilities

• Lead the restaurant team members in all aspects of service, including opening, prep, and closing duties.
• Work with the chef leadership team and other departments to ensure guests receive high-quality service.
• Receive and process all kitchen orders and deliveries per company protocol.
• Maintain communication with staff to ensure ample stock and assist with supplies and ordering.
• Ensure safety, sanitation, and hygiene practices are followed across back-of-house areas.
• Monitor kitchen costs and ensure budget guidelines are followed.
• Ensure all kitchen equipment is used safely and is in working order.
• Brief front and back-of-house staff pre- and post-service.
• Ensure operating and quality standards are met.
• Present a professional and ethical leadership style.
• Participate in training and development for staff.

Skills

Supervising teams

Team motivation

Attention to detail

Professionalism

Verbal and written communication

Team player

Job description

About The Role

At Wonder, we want to make world-class food within reach, no matter where you live. As a Shift Supervisor, you are a key part of that by overseeing our kitchen operations to ensure top-notch food quality and service for customers.

• Pay Rate: $21.00
• Overnight shifts include an additional $2.00/hour premium, automatically applied to any hours worked between 12:00 AM and 5:00 AM
• Job Location: Forest Hills
• Position Type: Full-time & Part-time

Role Details

• Pay Rate: $21.00
• Overnight shifts include an additional $2.00/hour premium, automatically applied to any hours worked between 12:00 AM and 5:00 AM
• Job Location: Forest Hills
• Position Type: Full-time & Part-time

Responsibilities

• Lead the restaurant team members in all aspects of service, including the opening, prep, and closing duties
• Work together with the chef leadership team and other departments to ensure our guests receive the highest quality of service
• Receive and process all kitchen orders and deliveries in line with company protocol
• Maintain communication with the restaurant staff to ensure the team has enough stock and assist them with supplies and ordering
• Ensure the appropriate safety, sanitation, and hygiene practices are followed across all back-of-house areas and in line with the cleaning schedules
• Monitor the kitchen operational costs and ensure budget guidelines are followed
• Ensure all kitchen equipment is used safely, securely and is in full working order
• Perform the relevant briefings with front and back-of-house staff pre- and post-service
• Ensure all operating and quality standards are met
• Responsible for always presenting a professional and ethical leadership style
• Participate in training, coaching, and development for restaurant employees

Qualifications

• At least 1 year of experience supervising and or leading team members in a Quick Service Restaurant (QSR) or full-service restaurant
• Ability to lead and motivate a team in a fast-paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstrates professionalism and adheres to policies and procedures
• Must be able to exhibit effective verbal and written communication skills
• Strong team player

Requirements

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Food Manager Certificate as required by State, County or Local Health Departments
• This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)

Benefits

• Medical, Dental, and Vision Insurance
• 100% employer-paid Life Insurance
• 401K Retirement Plan
• Employer match for Health Savings Account (HSA)
• 1.5x Pay rate on company holidays
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Note: Some of our benefits vary by state and depend on the number of hours you work.

About Wonder

Everything's on the menu at Wonder. Except compromise.

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

Wonder uses an AEDT in its hiring process.

At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.