Shift Supervisor

CVS Health Corporation; Mountain Brook (AL); Hybrid; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health Corporation is seeking a part-time Shift Supervisor in Alabama to support store management, oversee staff in the absence of a manager, and ensure smooth store operations. You will lead opening and closing procedures, drive customer service excellence, and maintain product displays.

Responsibilities include supervising crew, handling customer inquiries, and maintaining stock, pricing, and signage per planograms. Flexible hours include some early mornings, overnights, and weekends.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervision abilities are essential.
• Flexible schedule, including early mornings, overnights, and weekends.

Responsibilities

• Lead store staff in absence of manager and Operations Supervisor; ensure opening/closing procedures.
• Assist customers, resolve issues, and promote CVS customer service culture while maintaining confidentiality.
• Price merchandise, manage stock and displays, and ensure correct POS/POG adherence.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health® you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management work effectively with store management and store crews Supervise the store’s crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews
• Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Maintain customer/patient confidentiality
• Merchandise/Presentation Price merchandise Stock shelves Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise Execute the display and maintenance of off-shelf merchandise Reset departments following POGs Required

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.
• Education: High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is: $16.00 - $23.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Anticipated Weekly Hours 20

Time Type Part time

Benefits

• dental
• vision
• wellness resources
• employee discounts
• access to certain voluntary benefits
• other programs

We anticipate the application window for this opening will close on: 10/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.