Shift Supervisor

Andy Frain Services, Inc.; Marengo (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Employee discount program

Employee Assistance Program

Job summary

Andy Frain Services – Marengo, Ohio is seeking experienced Security Site Supervisor or Shift Supervisor leaders for a high-security logistics facility. You will supervise a small team, enforce access control, and maintain a safe environment.

Ideal candidates have strong leadership, de‑escalation skills, and excellent communication. The role involves coordinating with clients, reporting, and ensuring policies are followed across shifts.

Qualifications

• Supervisory or team leadership experience required.
• Strong verbal de-escalation and conflict resolution skills.
• Ability to enforce security policies consistently.
• Excellent verbal and written communication skills.
• Dependable attendance and reliable transportation.
• Ability to pass background screening and meet employment requirements.

Responsibilities

• Supervise, coach, and provide direction to a team of 5–6 security officers.
• Staff access points and enforce procedures.
• Enforce visitor policies with 24 hours notice and authorization.
• Deny unauthorized access professionally.
• De-escalate conflicts and maintain security.
• Monitor attendance, discipline, and officer performance.
• Prepare daily activity and incident reports.
• Communicate issues to management promptly.
• Train officers on access control and emergency response.
• Maintain effective communication with client representatives and Andy Frain Services management.
• Respond to emergencies and policy violations.
• Hold officers accountable for performance.

Skills

Supervisory experience

Leadership

De-escalation skills

Communication skills

Reliability

Job description

• Comprehensive medical, dental, vision, and STD insurance
• 401(k) plan for future savings
• Generous paid time off to recharge
• Competitive salary with an employee discount program at retailers, restaurants, and entertainment venues
• Access to an Employee Assistance Program (EAP) for free, confidential counseling and resources
• Support for stress management, financial guidance, legal assistance, and family challenges
• Commitment to mental and emotional well-being, fostering a thriving work-life balance

Job Description

Security Site Supervisor / Shift Supervisor

Andy Frain Services – Marengo, Ohio

Job Type: Full-Time
Positions Available: Site Supervisor and Shift Supervisor
Location: Marengo, OH
Compensation: Based on experience and supervisory position

Job Description

Andy Frain Services is seeking experienced, dependable, and professional security leaders to fill both Site Supervisor and Shift Supervisor positions at a high-security logistics facility in Marengo, Ohio.

We are looking for individuals who can lead by example, maintain strong client relationships, handle difficult situations professionally, and ensure that security procedures are consistently enforced.

The ideal candidate must possess excellent communication skills, strong leadership abilities, and the confidence to de-escalate confrontational situations while maintaining a safe and secure environment.

Supervisors will oversee approximately 5–6 security officers assigned to various access control points throughout the facility.

Key Responsibilities

Supervise, coach, and provide direction to a team of 5–6 security officers.

Ensure all assigned access points are properly staffed and security procedures are followed.

Strictly enforce facility visitor access policies, including the requirement that visitors must have a minimum of 24 hours\' advance notice and authorization before being permitted entry.

Professionally deny unauthorized access without escalating conflicts.

Demonstrate strong conflict resolution and verbal de-escalation skills when interacting with employees, visitors, truck drivers, and contractors.

Address difficult situations calmly, respectfully, and firmly while protecting the client\'s security interests.

Conduct regular post inspections to ensure officers remain alert, professional, and compliant with their assignments.

Monitor attendance, punctuality, uniform standards, and overall officer performance.

Ensure daily activity reports, incident reports, and required security documentation are completed accurately and on time.

Communicate security concerns, staffing issues, and incidents promptly to management.

Train and mentor officers on access control procedures, emergency response, customer service, and professional conduct.

Maintain effective communication with client representatives and Andy Frain Services management.

Respond appropriately to emergencies, policy violations, and security incidents.

Hold officers accountable for performance expectations and company policies.

Candidates selected for the Site Supervisor position will have additional responsibilities, including:

Providing overall leadership and operational oversight for assigned site security operations.

Maintaining staffing coverage, scheduling coordination, and supervisory accountability.

Supporting employee development, corrective action, and performance evaluations.

Serving as a primary point of contact for client security concerns.

Ensuring consistent enforcement of post orders and operational expectations across shifts.

Minimum Qualifications

Previous security experience required, with supervisory or team leadership experience strongly preferred.

Demonstrated ability to supervise, motivate, and hold employees accountable.

Strong verbal de-escalation and conflict resolution skills are essential.

Ability to enforce security policies consistently, even when challenged by visitors, employees, or contractors.

Excellent verbal and written communication skills.

Strong judgment, professionalism, and decision-making abilities.

Ability to remain calm and effective in stressful or confrontational situations.

Dependable attendance and reliable transportation.

Basic computer skills and ability to complete electronic security reports.

Ability to pass applicable background screening and meet employment requirements.

What We Are Looking For

We need leaders who understand that effective security supervision requires more than filling a schedule.

Leads by example and earns the respect of the team.

Can confidently tell an unauthorized visitor "no" while remaining professional and respectful.

Knows how to de-escalate an upset individual without compromising security procedures.

Understands the importance of protecting every access point.

Addresses officer performance issues immediately and fairly.

Communicates effectively with both employees and client management.

Takes ownership of the operation and does not wait for someone else to resolve problems.

Why Join Andy Frain Services?

Andy Frain Services provides professional security services across a variety of industries. We offer opportunities for experienced security professionals to develop their leadership skills, take on greater responsibility, and advance their careers.

We are hiring for both Site Supervisor and Shift Supervisor positions. Candidates will be evaluated for the position that best matches their qualifications and experience.

Apply today to join our leadership team in Marengo, Ohio.

Requirements

Security Site Supervisor / Shift Supervisor

Andy Frain Services – Marengo, Ohio

Job Type: Full-Time
Positions Available: Site Supervisor and Shift Supervisor
Location: Marengo, OH
Compensation: Based on experience and supervisory position

Job Description

Andy Frain Services is seeking experienced, dependable, and professional security leaders to fill both Site Supervisor and Shift Supervisor positions at a high-security logistics facility in Marengo, Ohio.

We are looking for individuals who can lead by example, maintain strong client relationships, handle difficult situations professionally, and ensure that security procedures are consistently enforced.

The ideal candidate must possess excellent communication skills, strong leadership abilities, and the confidence to de-escalate confrontational situations while maintaining a safe and secure environment.

Supervisors will oversee approximately 5–6 security officers assigned to various access control points throughout the facility.

Key Responsibilities

Supervise, coach, and provide direction to a team of 5–6 security officers.

Ensure all assigned access points are properly staffed and security procedures are followed.

Strictly enforce facility visitor access policies, including the requirement that visitors must have a minimum of 24 hours\' advance notice and authorization before being permitted entry.

Professionally deny unauthorized access without escalating conflicts.

Demonstrate strong conflict resolution and verbal de-escalation skills when interacting with employees, visitors, truck drivers, and contractors.

Address difficult situations calmly, respectfully, and firmly while protecting the client\'s security interests.

Conduct regular post inspections to ensure officers remain alert, professional, and compliant with their assignments.

Monitor attendance, punctuality, uniform standards, and overall officer performance.

Ensure daily activity reports, incident reports, and required security documentation are completed accurately and on time.

Communicate security concerns, staffing issues, and incidents promptly to management.

Train and mentor officers on access control procedures, emergency response, customer service, and professional conduct.

Maintain effective communication with client representatives and Andy Frain Services management.

Respond appropriately to emergencies, policy violations, and security incidents.

Hold officers accountable for performance expectations and company policies.

Candidates selected for the Site Supervisor position will have additional responsibilities, including:

Providing overall leadership and operational oversight for assigned site security operations.

Maintaining staffing coverage, scheduling coordination, and supervisory accountability.

Supporting employee development, corrective action, and performance evaluations.

Serving as a primary point of contact for client security concerns.

Ensuring consistent enforcement of post orders and operational expectations across shifts.

Minimum Qualifications

Previous security experience required, with supervisory or team leadership experience strongly preferred.

Demonstrated ability to supervise, motivate, and hold employees accountable.

Strong verbal de-escalation and conflict resolution skills are essential.

Ability to enforce security policies consistently, even when challenged by visitors, employees, or contractors.

Excellent verbal and written communication skills.

Strong judgment, professionalism, and decision-making abilities.

Ability to remain calm and effective in stressful or confrontational situations.

Dependable attendance and reliable transportation.

Basic computer skills and ability to complete electronic security reports.

Ability to pass applicable background screening and meet employment requirements.

What We Are Looking For

We need leaders who understand that effective security supervision requires more than filling a schedule.

Leads by example and earns the respect of the team.

Can confidently tell an unauthorized visitor "no" while remaining professional and respectful.

Knows how to de-escalate an upset individual without compromising security procedures.

Understands the importance of protecting every access point.

Addresses officer performance issues immediately and fairly.

Communicates effectively with both employees and client management.

Takes ownership of the operation and does not wait for someone else to resolve problems.

Why Join Andy Frain Services?

Andy Frain Services provides professional security services across a variety of industries. We offer opportunities for experienced security professionals to develop their leadership skills, take on greater responsibility, and advance their careers.

We are hiring for both Site Supervisor and Shift Supervisor positions. Candidates will be evaluated for the position that best matches their qualifications and experience.

Apply today to join our leadership team in Marengo, Ohio.