Shift Supervisor

Hunter Super Techs - TurnPoint; Keyser Valley (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Shift Supervisor at a KFC Scranton franchise location leads a team to drive guest experience and store performance. You will own daily results and ensure quality service and food.

Support the Restaurant General Manager in team development, operations metrics and profitability, while communicating goals and promotions and maintaining a clean, welcoming environment for guests.

Qualifications

• Experience leading a team in a fast-paced environment.
• Ability to train and mentor staff.
• Commitment to guest satisfaction and cleanliness.

Responsibilities

• Own the results of your team and impact guest experience and store performance.
• Support the Restaurant General Manager in team development, operations metrics, and profitability.
• Effectively communicate goals, promotions, and business updates.
• Provide a top-notch guest experience with a clean restaurant and hot, fresh meals.
• Lead a positive, collaborative work environment.

Skills

Leadership

Customer service

Communication

Accountability

Job description

Location: 1831 N KEYSER AVE, Scranton, PA, 18508

The shift supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management this role provides an introduction into leadership for you!

Shift Supervisor Responsibilities:

As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurant's success

Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitability

Effectively communicate goals, promotions, business updates, etc

Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals

Lead the overall positive and collaborate family environment

Success Factors:

Takes absolute pride in everything you do

Goal-oriented leader that enjoys a fast-paced environment

Leads through motivating and mentoring others

High accountability for results and leading a team

Desire to learn and grow into broader management positions

Values customer service and positively impacting our guest's experience

Practices high quality food and cleanliness standards

Additional Info:

You must be 18 years old with a valid driver's license and reliable, personal transportation

Keep in mind that this is just basic information. You'll find out more after you apply. Independently-owned franchised or licensed locations may have different requirements, and are solely responsible for setting the terms and conditions of employment for their restaurants.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you.

This job posting is for a position in a restaurant that is independently owned and operated by a KFC franchisee. This means your application will be reviewed only by the franchisee who is solely responsible for any hiring decisions. If hired, the franchisee will be your only employer and is alone responsible for any and all employment related matters.