Shift Supervisor

CVS Health Corporation; Franklin (MA); On-site; USD 23,000 - 36,000; Part time

Job summary

CVS Health Corporation in Massachusetts is seeking a part-time Shift Supervisor to support store management, drive store execution and deliver excellent customer service. When managers are unavailable, you lead the store crew, ensure opening/closing procedures, and manage merchandising per planograms.

Candidates should have strong deductive reasoning, analytical skills, and effective communication, with flexibility for early mornings, overnights, and weekends.

Qualifications

• Deductive reasoning and analytical thinking are required.
• Strong communication and supervision abilities.
• Basic computer skills and familiarity with store systems.

Responsibilities

• Assist in store management and supervise staff when managers are not on site.
• Provide excellent customer service and resolve customer questions or issues.
• Maintain product displays, stock levels and adherence to planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

## Shift SupervisorApplyremote type: On-Sitelocations: MA - Franklintime type: Part timeposted on: Posted Todaytime left to apply: End Date: October 5, 2026 (30+ days left to apply)job requisition id: R1001472We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.**Position Summary**A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.Essential Functions:1. Management* Work effectively with store management and store crews* Supervise the store’s crew through assigning, directing and following up of all activities* Effectively communicate information both to and from store management and crews2. Customer Service* Assist customers with their questions, problems and complaints* Promote CVS customer service culture. (Greet, offer help, and thank)* Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers* Maintain customer/patient confidentiality3. Merchandise/Presentation* Price merchandise* Stock shelves* Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise* Execute the display and maintenance of off-shelf merchandise* Reset departments following POGs**Required Qualifications*** Deductive reasoning ability, analytical skills and computer skills.* Advanced communication skills and supervision skills* Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise**Preferred Qualifications*** Experience as a retail supervisor**Education**High School diploma or equivalent preferred but not required.**Anticipated Weekly Hours**29**Time Type**Part time**Pay Range**The typical pay range for this role is:$17.00 - $26.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.**Great benefits for great people**We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This part‐time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‐being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 10/05/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.