Shift Supervisor

Spotless Brands LLC; Fort Collins (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive weekly pay

Health benefits

Opportunities for advancement

Free weekly car washes

Vehicle service discounts

Job summary

A leading car care provider in Fort Collins is seeking a Site Supervisor to ensure exceptional customer service while supporting operational efficiencies. The ideal candidate will have previous supervisory experience and the ability to lead a team in a fast-paced environment. Responsibilities include managing labor costs, maintaining service quality, and training employees. The position offers competitive pay, health benefits, and opportunities for advancement.

Qualifications

• Previous experience as a supervisor or team lead is required.
• Ability to connect with employees and achieve common goals.
• Thrives in a fast-paced environment, able to multi-task.

Responsibilities

• Provide prompt, courteous customer service to guests.
• Assist management in overall operations of the site.
• Help manage labor and production costs.
• Contribute to overall site profitability and communication with leadership.
• Maintain the car wash tunnel.

Skills

Customer service

Communication

Team leadership

Problem-solving

Job description

Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The company prides itself on providing unparalleled service, products and customer experience, all at competitive prices and a quick, efficient pace. Cobblestone is dedicated to supporting local communities, non-profit organizations, and local businesses, such as Phoenix Children's Hospital, Children’s Hospital of Colorado, first responders, law enforcement, veteran's organizations, teachers and more. Cobblestone annually donates approx. $300,000 to over 125 charitable organizations.

What You’ll Do:

• Provide prompt, courteous, top-of-the-line customer service to each and every guest acting as a key example to the rest of the team.
• Establish, build, and maintain work relationships with staff and regular customers.
• Assist management in the overall operations of the site.
  • Ensure employees meet uniform standards
  • Trains employees to follow ALL safety protocols and is always alert for potential hazards
  • Optimize efficiency by ensuring employees are deployed to the correct areas
  • Communicates all promotions to employees
  • CONTINUOUS EMPLOYEE PROGRESSION
• Help manage labor and production cost.
• De‑Escalate customer issues
• Jump in to help your team
• Contribute to overall site profitability
• Regular communication with Leadership
• Car wash tunnel maintenance.

What You’ll Bring:

• Previous Experience as a supervisor / team lead
• Ability to connect with employees and work together to achieve a common goal
• Ability to effectively communicate and follow directions.
• Can thrive in a fast-paced environment and the ability to switch tasks on the fly

What You’ll Get:

• Competitive weekly pay
  • Hourly Rate
  • Bonus on store performance
  • Commission opportunities
• Health benefits (Based on full/part time status.
• Opportunity for advancement.
• Free weekly car washes and other vehicle service discounts.

Cobblestone Auto Spa / Car Wash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.