Shift Supervisor

Nexus Family Healing; East Bethel (MN); On-site; USD 38,000 - 41,000; Full time

Benefits offered by this job

Four weeks PTO in first year

Health insurance options

No-cost life insurance

Disability insurance

401k match

Therapy benefits for family

Tuition assistance and training

Advancement opportunities

Job summary

Nexus Family Healing in East Bethel, MN is seeking a Shift Supervisor to lead Youth Care Professionals in a residential treatment setting. You will ensure a safe, structured living environment and actively engage in daily operations to support treatment goals and trauma-informed care.

The role requires 2+ years in youth or adult residential mental health, strong communication skills, and a willingness to meet diverse cultural needs. On-site role with competitive benefits.

Qualifications

• Minimum 21 years of age.
• Minimum of High School diploma or GED.
• Minimum of 2 years of experience in a youth or adult mental or behavioral residential setting.
• Related Associates or Bachelor’s degree plus 1 year youth residential experience could be considered.
• Knowledge of trauma-informed care, positive youth development, behavior management and crisis intervention practices.
• Valid driver’s license required for those transporting clients or driving for work purposes; must meet state/nexus requirements.
• Must pass DHS background check and complete agency training in therapeutic intervention/restraint.
• Strong written and verbal communication skills; ability to build relationships across diverse groups.
• Willingness to meet cultural needs and values of individuals/communities.

Responsibilities

• Lead and support a team of Youth Care Professionals with day-to-day supervision.
• Foster a safe, therapeutic, trauma-informed environment that supports growth.
• Collaborate with treatment teams to implement individualized treatment plans.
• Provide leadership during crises and support behavioral interventions.
• Mentor staff with real-time feedback, performance management and accountability.
• Ensure licensing, policies, documentation, and quality improvement standards.
• Build positive relationships with youth, families, staff, and partners.

Skills

Trauma-informed care

Positive youth development

Crisis intervention

Behavior management

Education

High School diploma or GED

Associates or Bachelor's degree +1 year youth residential experience

Job description

Description

Nexus Family Healing is looking to hire Shift Supervisors to join our team at our East Bethel, MN youth & teen psychiatric residential treatment facility!

For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Pay and Schedule:

• Full-time, hourly non-exempt position
• Multiple open shifts!1st shift - 7am-5:30pm 2nd shift - 2pm-12:30am
• Some weekends
• This position has a target start date of December 2026
• On-site position: 900 189th Ave NE, East Bethel, MN 55011
• Starting salary range: $27.40-29.90 per hour

Nexus’ Comprehensive Benefits Include:

• Four weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary:

The Shift Supervisor is responsible for creating and maintaining a safe, structured, and therapeutic living environment where youth can grow, heal, and achieve their individualized treatment goals. This position provides direct supervision, coaching, and support to Youth Care Professionals while remaining actively engaged in the daily operations of the residential program. The Shift Supervisor serves as a critical link between youth, staff, treatment teams, and leadership, ensuring that trauma-informed care, behavioral interventions, safety practices, and treatment objectives are consistently implemented. Through leadership, mentoring, accountability, and advocacy, the Shift Supervisor promotes positive youth development, strengthens staff performance, and supports the overall effectiveness of the residential treatment environment.

Primary responsibilities:

• Lead and support a team of Youth Care Professionals, providing coaching, guidance, and day-to-day supervision in a residential treatment setting.
• Foster a safe, therapeutic, and trauma-informed environment that promotes positive youth development and treatment progress.
• Partner with treatment teams, nursing, and leadership to implement individualized treatment plans and ensure consistent, high-quality care.
• Provide leadership during crises, support behavioral interventions, and help maintain a safe living environment for youth and staff.
• Coach and develop staff through real-time feedback, mentoring, performance management, and accountability.
• Ensure compliance with licensing requirements, organizational policies, documentation standards, and quality improvement initiatives.
• Build positive relationships with youth, families, team members, and community partners while modeling Nexus values and treatment approaches.

Requirements

Required Education and Licensure:

• Minimum 21 years of age
• Minimum of High School diploma or GED
• Minimum of 2 years of experience in a youth or adult mental or behavioral residential setting
• Related Associates or Bachelor’s degree plus 1 year youth residential experience could be considered
• Knowledge of trauma-informed care, positive youth development, behavior management, and crisis intervention practices
• Valid driver’s license required for those who transport clients or drive for work purposes. Must meet state regulating agency and Nexus Home Office driving requirements
• Must successfully pass DHS background check
• Must participate, complete, and successfully pass an agency-specific therapeutic intervention/restraint (TCI, HWC, NCI) training and exam
• Must have strong written and verbal communication skills
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values

Preferred Education and Experience:

• Associate or bachelor’s degree in social work, psychology, or a clinically related field
• 3+ years of experience working with youth in residential behavioral health treatment setting
• 1+ years of supervisory experience

Physical Demands & Work Environment:

• Must be able to assist staff in physical interventions and full restraints of clients
• Must be able to lift up to 50 pounds unassisted and up to 100 pounds with assistance
• Must be able to stand and walk for extended periods of time (2-4 hours)
• Must be able to twist, bend and stretch in a manner conducive to the execution of daily activities within a residential treatment facility

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards