Shift Supervisor

CVS Health; Danbury (CT); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

Paid Time Off

Retirement Savings Options

Wellness Programs

Job summary

CVS Health is seeking a Shift Supervisor to lead store operations, drive customer service excellence, and support CVS Store Management. You will supervise staff, ensure opening and closing procedures, and help build consumer loyalty through a great shopping experience.

This full-time role requires flexible scheduling including mornings, overnights and weekends, with opportunities for growth and comprehensive benefits.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Supervise the store crew and work with store management.
• Ensure opening and closing procedures are completed.
• Assist customers with questions and resolve issues.
• Promote CVS customer service culture and maintain confidentiality.
• Stock shelves, merchandise and inventory; manage displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Flexible schedule

Education

High School Diploma or equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management
• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Customer Service
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Merchandise/Presentation
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$18.94 - $27.94

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/05/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.