Shift Supervisor

CVS Health; Cookeville (TN); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellbeing resources

Employee discounts

Voluntary benefits

Job summary

CVS Health in Cookeville, TN is seeking a part-time Shift Supervisor to support the Store Management team, drive store execution and customer service excellence. You will lead the store staff in the manager's absence and ensure opening and closing procedures are completed accurately.

This role emphasizes supervising crew, stocking and presenting merchandise, resolving customer questions, and maintaining confidentiality.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts.

Responsibilities

• Work effectively with store management and crews; supervise crew through directing and following up of activities.
• Assist customers with questions, problems and complaints; promote a CVS service culture and handle issues per policy.
• Price merchandise, stock shelves, implement displays and manage weekly and seasonal merchandise.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger — helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities; communicate information both to and from store management and crews.
• Customer Service: Assist customers with questions, problems and complaints; promote a CVS customer service culture (greet, offer help, thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers; maintain customer/patient confidentiality.
• Merchandise & Presentation: Price merchandise; stock shelves; execute the displays, signs and inventory of weekly, promotional, and seasonal merchandise; execute the display and maintenance of off‑shelf merchandise; reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma or Equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $23.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits for Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.