Shift Supervisor

Lifeskills South Florida; Broward Highlands (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K with company match

Health plan options

Company-paid EAP

Parental leave

HSA/FSA

Job summary

Lifeskills Behavioral Health is seeking a Shift Supervisor to oversee residential staff and ensure a structured, safe living environment for clients in Deerfield Beach. You will manage schedules, supervise rounds, and support client participation in daily activities and groups.

The role requires 2+ years in substance use/mental health work, a Florida driver’s license, and CPR/First Aid certification or willingness to obtain. Equal opportunity employer with comprehensive benefits.

Qualifications

• High school diploma or equivalent required; drug and alcohol certification preferred or willingness to complete within orientation period.
• Requires 2+ years of experience working with clients with substance abuse and/or mental health issues.
• Valid Florida Driver’s License; CPR/First Aid certification (or willingness to obtain within 30 days).
• TB test clearance is required.

Responsibilities

• Supervise assigned residential staff and ensure effective communication and leadership.
• Maintain client safety, supervise rounds, and ensure clients attend groups and appointments.
• Coordinate client transportation, apartment maintenance, shopping, and daily needs.
• De-escalate crises, document incidents, and support adherence to program policies.

Skills

Supervisory skills

Communication skills

Problem solving

Crisis intervention

Time management

Education

High school diploma or equivalent

Drug & alcohol certification preferred

Job description

Who We AreAbout Us: Our residential treatment program provides hope for clients suffering from mental health and substance use disorders, helping them ensure sustained recovery. Located in beautiful Deerfield Beach, Lifeskills provides a secure and nurturing atmosphere for balanced recovery and healing.Residential treatment program clients live in fully furnished townhomes that are professionally staffed 24-hours a day. This realistic, home-like setting allows residents to adapt to their new coping skills within the local community and practice their daily routines while taking part in the therapeutic process. In our residential treatment program, we help our clients successfully transition back into their homes, family lives, and careers with newfound self-esteem, direction, and control.Why You Will Love Working With Us!At Lifeskills Behavioral Health, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for mental health disorders and behavioral health conditions.Since everyone has different experiences with mental health disorders, mental health therapies must be equally as unique to address those diverse needs. Working with qualified doctoral level clinicians at Lifeskills gives individuals the opportunity to develop personalized mental health treatment plans that address their needs and help them take the next step in their recovery.Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team, and our team is committed to our clients!What we offerCollaborative environment dedicated to clinical excellenceMultiple Career Development PathwaysCompany Supported Continuing Education and CertificationMultiple Health Plan Design Options AvailableFlexible Dental and Vision Plan Options100% Company Paid EAP Emotional Well-Being Support100% Company Paid Critical Illness (with health enrollment plan)100% Company Paid Life and ADD401K with Company MatchCompany-Sponsored HSA, FSA, and DSA Tax Savings AccountsGenerous Team Member Referral ProgramParental LeavePosition SummaryThe Shift Supervisor is to supervise assigned residential staff, assist staff complete necessary paperwork, and facilitate good communication and leadership skills for use in client to staff interactions. Position will maintain guidelines for clients and staff, ensure that all apartment rounds are done, and that clients are adequately supervised at all time. Position will ensure clients attend all necessary groups, activities, and appointments. Position will coordinate client transportation, apartment maintenance, food shopping, and general client daily needs. Position will maintain optimum communication with Residential Supervisor and remain available for residential on call rotations.Maintain Client safety at all times; monitor and record Client behavior during the course of the assigned shift; transport and/or direct Clients to appointments; provide a structured living experience while Clients are in the residence; adhere to and reinforce policies and procedures related to Client care; take direction from the Residential Shift Supervisor(s) and Director of Clinical Services.Relationships and ContactsWithin the organization: Maintains frequent and close working relationships with program staff and facility team members throughout the organization.Outside the organization: Initiates and maintains strong professional relationships with clients and families, clinical providers, referral partners and vendors, as needed.Essential ResponsibilitiesDemonstrates proper time management, supervisory, and communication skills with staff and clients.Addresses and understands clients with mental health and/or substance abuse difficulties.Supports the clinical staff in administering the level system for the clients.Supervises residential staff in implementing program rules in a manner that is respectful of the client and their individual needs.Manages staff schedules, daily operations, and client safety protocols.Develops a professional rapport with clients through interactions that are firm, fair, and consistent.De-escalates clients and remains solution-focused during crises.Ensures that all paperwork and client reporting is appropriately completed by residential staff, including incident reports and shift reports.Facilitates client groups as needed, including House Group, Morning Reflection, New Patient Orientation.Assists with client admissions and discharges, as needed.Maintains appropriate contact with Residential Supervisor and Clinical staff concerning client behaviors.Additional ResponsibilitiesTakes accountability for successfully completing assignments or tasks.Conveys information and ideas in a clear, meaningful, and timely manner.Completes assignments or tasks and maintains client safety in a busy environment.Effectively utilizes company computer programs.Performs other related duties, as required and assigned.Strong problem solving and analytical skillsDemonstrates a high level of follow throughExcellent verbal and written communicationAbility to exercise sound judgment and discretionEducation and ExperienceHighschool diploma or equivalent required, drug and alcohol certification preferred or a willingness to complete requirements within the orientation period. Requires 2+ years’ experience working with clients with substance abuse and/or mental health issues.Additional RequirementsValid Florida Driver’s License.Current CPR and First Aid Certification, or willingness to complete within the first 30 days of employment.Clearance of TB test.Physical RequirementsWhile performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendorsTolerant to various noise levels: noise level in the work environment varies – may be very quiet to moderateJob performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of timeWhile performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste or smell.Ability to move up to 25 poundsSkill CompetenciesUnderstands and maintains professional boundaries.Demonstrates an understanding of rules/limits of patient confidentiality and maintains appropriate levels of client confidentiality/privacy.Demonstrates an understanding of identifying abuse/neglect in client population.Demonstrates behavior that promotes positive customer relations with clients, staff, and visitors.Contributes to continuous quality improvement – can identify performance improvement processes and verbalize role in the process.Demonstrates an understanding of and adherence to universal precautions, infection control and proper handwashing.Demonstrates proper procedures in responding to emergency and safety drills.Demonstrates the ability to recognize and respond to aggressive behavior and employ crisis intervention techniques.Demonstrates ability to perform CPR and first aid.Demonstrates ability to observe, supervise, evaluate, and document client behaviors in groups and planned activities.Demonstrates knowledge of mental health and/or substance use disorders.Demonstrates the ability to recognize symptoms and distress of clients.Demonstrates the ability to communicate relevant information pertinent to client care.Demonstrates consideration of and respect for values and cultural beliefs.Lifeskills Behavioral Health provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Lifeskills Behavioral Health reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”