Shift Supervisor

Jushico; Bloomington (IL); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term Disability

Long-term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. in Bloomington, IL seeks a Shift Supervisor to partner with the Dispensary Manager, lead by example in service, and drive daily store operations.

You will handle deliveries, inventory, and patient consultations while maintaining compliance and a safe, organized environment. The role requires at least 2 years in dispensary/retail/customer service, solid computer/POS skills, and a flexible schedule including weekends.

Qualifications

• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience.
• Excellent computer and technical skills with web browsers, POS systems, and credit card terminals.
• High-level math, attention to detail, and strong communication abilities.
• Flexibility to work weekends and holidays.

Responsibilities

• Lead and mentor a team, modelling service, pace, and energy.
• Receive deliveries, input inventory data, and maintain FIFO product flow.
• Monitor inventory levels and communicate actions with Store Manager.
• Assist patients in product selection with product knowledge and safety.
• Verify paperwork, IDs, and perform cash handling and end-of-day procedures.
• Maintain store cleanliness and ensure policy compliance and safety.
• Onboard and train new Patient Care Specialists in partnership with the Store Manager.
• Support opening/closing duties and coverage as needed.

Skills

Customer service

Inventory management

Cash handling

Team leadership

POS systems

Attention to detail

Safety compliance

Communication

Education

High School diploma or GED

Associate or Bachelor’s degree preferred

Tools

MJ Freeway

POS terminals

Credit card processing

Job description

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. (CSE: JUSH, OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Shift Supervisor will partner with the Dispensary Manager to lead the team. This role should lead by example by being the ultimate illustration of service, dedication, pace, and energy. The Shift Supervisor will also be primarily responsible for receiving deliveries, inputting inventory data, restocking product on the floor, and ensuring that all product remains in FIFO order. The Shift Supervisor should mentor, motivate, elevate, and inspire the team by keeping a positive and can-do attitude at all times.

• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Manager
• Assist Patient Care Specialists in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently
• Receive new deliveries in Inventory Room and ensure all manifests are accurate and compliant to map deliveries in MJ Freeway. Report any delivery discrepencies immediately to G/P & Inventory Manager to rectify.
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift:
• Correct cash handling and discount application
• Verification of proper paperwork, documentation, and ID for patients
• Security measures and safety compliance
• Maintenance of an organized and clean store
• Support of open communication with the management team and other coworkers
• Reporting of team member issues or patient situations
• End of day daily update e-mails
• Opening and closing duties
• Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations, including:
• Lead in the onboarding and training of new Patient Care Specialists in partnership with the Store Manager
• Able to complete all MOD cash and inventory functions for closing procedures
• Follow all Safety & Security procedures for opening and closing
• High School diploma or General Education Development (GED) required
• Associate or Bachelor’s degree in any field preferred
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
• Constantly perform desk-based computer tasks
• Frequently sitting and standing
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl
• Must be able to work a flexible schedule to include weekends and holidays
• Complete any needed assistance including oversight and coverage outside of
• the assigned region as required
• An environment with moderate to loud noise level

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

• We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

BONUS DUTIES YOU SHOULD UNDERSTAND

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.