Shift Supervisor

krispy; Akron (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits

Weekly Pay

401K plan

Employee discount program

Education Reimbursement

Job summary

Krispy Kreme in Akron, Ohio is seeking dedicated Shift Supervisors who will ensure operational excellence and lead a high-performance team. Responsibilities include managing service flow and fostering a culture of exceptional customer service.

Candidates should have relevant supervisory experience and strong communication skills. The position offers comprehensive benefits and career growth opportunities in an inclusive environment that values originality.

Qualifications

• Two years of relevant experience.
• One year of experience supervising a team.
• Must be 18 years of age or older.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest quality.
• Provide exceptional customer service to guests.

Skills

Problem-solving

Effective communication

Team leadership

Job description

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

We are seeking Shift Supervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme.

A TASTE OF WHAT YOU WILL BE DOING

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

YOUR RECIPE FOR SUCCESS

• Two years of relevant experience
• 1 year of experience supervising a team
• Strong problem-solving skills.
• Effective communication skills, both written and verbal
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• Must be 18 years of age or older.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.*

PHYSICAL DEMANDS AND WORKING CONDITIONS

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions
• Shop – fluctuating temperatures and noise levels
• Exposure to known allergens including but not limited to nuts.
• Noise of a production and/or processing area
• Non-air-conditioned production

BENEFITS

• Weekly Pay
• Career opportunities – we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.